Welcome to Customer engagement Community
Welcome to the leading global Microsoft training community for Dynamics 365, Power Platform, Azure and all things Microsoft 365 Business Applications & Automation! Every month we deliver free community bootcamp's as well as Microsoft Certification Training Courses. Power Community is the perfect place to launch your career and lead successful digital transformation projects with Microsoft Technologies.

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How to Build Environment-Aware Flows by Fetching CRM Metadata Dynamically in Power Automate
Stop relying on OData workarounds and use a professional API-based pattern instead.
When building flows in Power Automate, you often...
Latest News
What’s the Best Way to Predict Sales and Outcomes Using AI in Your CRM?
Organizations are no longer satisfied with knowing what happened; they want to know what’s going to happen next and why.
Sales teams want to identify...
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Project Service Automation - Priyesh Wagh
58:19

Unified Service Desk / Omni Channel - Neil Parkhurst
57:50

Chatbots - Artur Zielinski
01:01:35

Omni Channel - Tricia Sinclair
56:18

New Features of CE - Dian Taylor
01:00:38

Customer Insights use case in Finance - Tricia Sinclair
58:47

Sales Insights and Accelerator in Dynamics 365 for Sales - Ashish Rana
03:14:40
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