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Finance

The Total Economic Impact of Dynamics 365 Finance

According to Forrester Consulting, today's enterprise resource planning systems (ERP) have entered a new era. In this view, ERPs have become increasingly experience-driven to reflect their critical role in digital business and are characterized by agility and AI-driven processes....

Microsoft is a Leader in The Forrester Wave: CRM Suites, Q3 2022

We are honored to announce that Microsoft Dynamics 365 was identified as a Leader in The Forrester WaveTM: CRM Suites, Q3 2022.A few weeks ago, during his Microsoft Inspire keynote, Satya Nadella reminded us of the distinct value that...

Introducing the Microsoft Digital Contact Center Platform: A comprehensive, flexible customer care solution

In today's digital world, brand reputation is synonymous with customer experience, including the quality of customer care. Consumers expect effortless, consistent, and secure experiences across any point of contact they choosein fact, their brand perception and customer loyalty depend...

2022 release wave 2 plans for Dynamics 365 and Power Platform now available

On July 12, 2022, we published the 2022 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that are planned to be released between October 2022 and March 2023. This second release...

Enrich your B2B accounts with email and meeting data for better engagement

Knowing how your sales organization engages with your B2B customers can help you spot changes in communication patterns and understand the state of your accounts and how your organization interacts with them. Microsoft Dynamics 365 Customer Insights brings together...

Finance and Operations (Dynamics 365) mobile app to be deprecated

The Microsoft Finance and Operations (Dynamics 365) mobile app, the associated mobile platform, and related mobile workspaces are deprecated effective June 2022. Existing assets will be supported through October 2024. New mobile Finance and Operations experiences should be built...

Microsoft Dynamics 365 at Gartner CFO & Finance Executive Conference

This June 6 to 7, 2022, we are excited to attend and exhibit in person at the Gartner CFO & Finance Executive Conference. The conference provides a forum where leading finance professionals gather to network, share best practices, and prepare their...

How to foster customer loyalty through personalized experiences

These days, customer experience is everything. Happy customers are loyal customers, but, as a group, they can be an elusive audience. Three quarters of consumers have tried new shopping behaviors since the pandemic started and 73 percent expect to...

Manage Finance and Operations apps in the Power Platform admin center

More and more customers are using process orchestration between their front-office and back-office business applications. Low-code and no-code tools are proliferating. Fusion teamsin which pro developers, IT admins, and citizen developers collaborate to build softwareare popular. It's no wonder...

3 ways Dynamics 365 powers adaptability for chief financial officers

The role of the chief financial officer (CFO) has been evolving for some time, from hindsight report generation to forward-looking advisor, business innovator, and change agent. During the pandemic, many finance leaders took ownership of large-scale digital transformation effortsa...
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What’s New in the September Release of Power BI Report Server

This release introduces Power BI Report Server (PBIRS) for SQL Server 2022. We continue to innovate, create, and design...
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