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Financial Services Summit
From Thursday 21st October Go to the event
Dataverse Summit 2021
From Fri 22nd October To Sat 23rd OctoberGo to the event
Customer Self Service Summit
From Fri 24th September To Fri 24th SeptemberGo to the event
Microsoft Power Portals Bootcamp
From Sat 25th September To Sat 25th SeptemberGo to the event
Featured
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Latest News
Dynamics 365 Intelligent Order Management enables fulfillment optimization and supply chain resiliency
Many organizations face supply chain challenges that can be addressed through digital transformation, yet organizational limitations make this transformation difficult. Disparate and disconnected enterprise...
Events
Microsoft Power Portals Bootcamp
From Sat 25th September To Sat 25th SeptemberGo to the event
Microsoft 365 Collaboration Bootcamp 2021
From Fri 20th August To Sat 21st AugustGo to the event
Power BI Bootcamp 2021
From Fri 23rd July To Sat 24th JulyGo to the event
Dynamics 365 Finance Operations Summit 2021
From Sun 27th June To Tue 29th JuneGo to the event
Financial Services Summit
From Thursday 21st October Go to the event
Free Training Courses
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Finance
Top companies share how Dynamics 365 and Teams empower employees to collaborate like never before
Empowering everyone to collaborate as one business, everywhere.Across industries, businesses are undergoing a once-in-a-generation shift in how, when, and where people work. This shift...
Merging of HR offerings brings capabilities together for customers
It's time for us to bring all new and future HR capabilities and enhancements within Dynamics 365 Human Resources to all our customers.We currently...
Gartner Recognizes Microsoft as a Leader in the 2021 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises
We are thrilled that Gartner has recognized Microsoft as a Leader in the 2021 Magic Quadrant for Cloud ERP for Product-Centric Enterprises for Microsoft...
Finance and Operations authentication upgraded to OpenIDConnect
For our customers using the client for Finance and Operations apps, we’re retiring the out-of-support WS-Federation authentication protocol, and replacing it with the industry...
How finance leaders can leverage intelligent automation to unleash innovation
For organizations to thrive in the modern environment, they need to innovate, and innovation takes time. Leaders that expect teams to be innovative without...
Download the training module for Field Service (Dynamics 365) mobile app
The Field Service (Dynamics 365) mobile app helps frontline workers stay connected to essential information while out in the field. Frontline workers use the...
Finance and Operations
Top companies share how Dynamics 365 and Teams empower employees to collaborate like never before
Empowering everyone to collaborate as one business, everywhere.Across industries, businesses are undergoing a once-in-a-generation shift in how, when, and where people work. This shift...
Merging of HR offerings brings capabilities together for customers
It's time for us to bring all new and future HR capabilities and enhancements within Dynamics 365 Human Resources to all our customers.We currently...
Gartner Recognizes Microsoft as a Leader in the 2021 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises
We are thrilled that Gartner has recognized Microsoft as a Leader in the 2021 Magic Quadrant for Cloud ERP for Product-Centric Enterprises for Microsoft...
Finance and Operations authentication upgraded to OpenIDConnect
For our customers using the client for Finance and Operations apps, we’re retiring the out-of-support WS-Federation authentication protocol, and replacing it with the industry...
How finance leaders can leverage intelligent automation to unleash innovation
For organizations to thrive in the modern environment, they need to innovate, and innovation takes time. Leaders that expect teams to be innovative without...
Download the training module for Field Service (Dynamics 365) mobile app
The Field Service (Dynamics 365) mobile app helps frontline workers stay connected to essential information while out in the field. Frontline workers use the...
Customer Engagement
Deliver personalized digital customer engagement with Dynamics 365
Consumers and businesses are increasingly turning to digital platforms for relevant product and service information, making it critical for companies to effectively meet and...
Dynamics 365 (Preview) app for Windows comes with offline access
The Microsoft Dynamics 365 (Preview) app for Windows is optimized to help your team stay productive whether they're connected or working offline.
The app provides...
Build targeted user experiences efficiently by using app profiles in multisession apps
If your service organization needs to create your own targeted combinations of channels and tools for your agents, starting with October 2020 wave 2...
Examples of extending Dynamics 365 Customer Insights with Azure ML
Dynamics 365 Customer Insights offers a platform to integrate customer data from various sourcesinto one unified view.This unified data presents a perfect starting point...
Extending Dynamics 365 Customer Insights with Azure ML-based custom models
AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer. This...
Block time off for resources on the schedule board without changing the working hours
I was recently chatting with a dispatcher who expressed that they would like to block time off on the schedule board for resources without...
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Video Channel
Dynamics 365 Power Platform Wave 2 Community Update - 17th October 2020
05:21
D365 Wave 2 - Dynamics 365 Industry Accelerators by Mihir Shah
43:28
D365 Wave 2 - Getting Started with Power Automate Desktop with Daniel Laskewitz
59:30
D365 Wave 2 - How to get into Tech and how the community can help you! By Alexio & Marius
51:25
D365 Wave 2 - Field Service What are my Mobile Options by Ivan Stano - Resco
55:16
D365 Wave 2 - Power BI 2020 Wave 2 Deepdive By Joe Griffin
02:29:59
D365 Wave 2 - Power Platform Demystified By Baris Kanlica
45:26
D365 Wave 2 - Universal Resource Scheduling at Scale by William Mclendon
48:57
D365 Wave 2 - Omnichannel for Dynamics 365 By Ey Kalman
55:10
D365 Wave 2 - Schedule & Send Reminder Emails with Power Automate By Bailey Moss from MCRM Addons
02:19:55
Inventory Visibility Add-in for Dynamics 365 Supply Chain Management | September 30, 2021
Presenters:
Hiren Naik - Sr Solution ArchitectHarsh Birla...
3 secrets to optimize your sales strategy
2021 has been an interesting year as we embrace the new hybrid world while bringing back the best practices from our old life and...
Microsoft partners with Shopify to expand Dynamics 365 Business Central ecosystem
Microsoft Dynamics 365 Business Central is teaming up with Shopify to help our customers create a better shopping experience. While Shopify provides merchants with...
VAT Reporting for Multiple Tax Registrations in Single Legal Entity | September 29, 2021
Presenters:
Anastasia Yashenina - Senior Program ManagerAdam Trukawka - Principal...
Dynamics 365 Supply Chain Management – Small Parcel Shipping | September 24, 2021
Presenters:
Nicole Gump - Senior Program Manager
Zach Greenvoss...
Dynamics 365 Intelligent Order Management enables fulfillment optimization and supply chain resiliency
Many organizations face supply chain challenges that can be addressed through digital transformation, yet organizational limitations make this transformation difficult. Disparate and disconnected enterprise...
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HR
Merging of HR offerings brings capabilities together for customers
It's time for us to bring all new and future HR capabilities and enhancements within Dynamics 365 Human Resources to all our customers.We currently...
Customer Srvice
Dynamics 365 (Preview) app for Windows comes with offline access
The Microsoft Dynamics 365 (Preview) app for Windows is optimized to help your team stay productive whether they're connected or working offline.
The app provides...
Build targeted user experiences efficiently by using app profiles in multisession apps
If your service organization needs to create your own targeted combinations of channels and tools for your agents, starting with October 2020 wave 2...
Examples of extending Dynamics 365 Customer Insights with Azure ML
Dynamics 365 Customer Insights offers a platform to integrate customer data from various sourcesinto one unified view.This unified data presents a perfect starting point...
Extending Dynamics 365 Customer Insights with Azure ML-based custom models
AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer. This...
Marketing
Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer
In engaging customers today, we need to be heard above the noise, and we need to deliver creativity and uniqueness to each customer in...
Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing
Change. Adapt. Grow. Words we have had to embrace over the past 15 months as we've had to change the way we do business....
Microsoft Dynamics 365 Marketing customer journey orchestration preview now available
All businesses operate in a competitive environment and customer experience (CX) is top of mind as we rise to today's challenges of finding ways...
Highlights of the Dynamics 365 Marketing 2021 release wave 1
Businesses need to deliver exceptional Customer Experiences (CX) to be successful. Customer experiences are critical whether your customers are individuals involving business-to-consumer marketing (B2C)...
Sales
3 secrets to optimize your sales strategy
2021 has been an interesting year as we embrace the new hybrid world while bringing back the best practices from our old life and...
Automated lead routing (preview): Right salesperson, right time, more sales
The lead routing capability (preview) in Dynamics 365 Sales automates the distribution of incoming leads to sellers and teams, ensuring that leads are consistently...
Save time by cloning sales forecasts in Dynamics 365 Sales
Accurate sales forecasts keep sales managers happy and keep your company on track to meet its revenue goals. Previously, when you needed to adjust...
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Exceed customer expectations with seamless and unified commerce experiences
Today’s consumers want the flexibility to buy and fulfill where, when, and how they choose. As retailers have expanded on purchasing options for customerslike...
4 post-pandemic retail trends
The last few decades have seen monumental change in the retail industry. Specifically, technology has untethered the shopper from the store and allowed retail...
5 trends transforming B2B buying and e-commerce
Many of the forces driving rapid change in B2C commerce are now propelling transformation in the B2B space. Buyers of all types demand an...
Continued innovation in Dynamics 365 Commerce 2021 release wave 1
Over the last several months, we have continued to see the agility and resiliency shown by businesses across the globe in response to the...
Supply Chain Management
Dynamics 365 Intelligent Order Management enables fulfillment optimization and supply chain resiliency
Many organizations face supply chain challenges that can be addressed through digital transformation, yet organizational limitations make this transformation difficult. Disparate and disconnected enterprise...
Dynamics 365 and EY India helps Wonder Cement build a resilient supply chain
As we've learned over the past year, building a resilient supply chain is more important than ever. 94 percent of Fortune 1000 companies have...
Enable business resilience with cloud and edge scale units in Dynamics 365 Supply Chain Management
Today, companies operate facilities and warehouses in multiple locations, across regions, and across time zones to meet consumer demand in the best way possible....
Architecting resiliency in supply chains with Microsoft Dynamics 365
Major shocks to supply and demand over the course of the pandemic have exposed the fragility and vulnerabilities of the global supply chain. One...
Business Central
Microsoft partners with Shopify to expand Dynamics 365 Business Central ecosystem
Microsoft Dynamics 365 Business Central is teaming up with Shopify to help our customers create a better shopping experience. While Shopify provides merchants with...
GP to BC Migrations: How to Ensure Vendor 1099 Amounts are Accurate After the Migration
Users that have migrated from Microsoft Dynamics GP to Dynamics Business Central will find that vendor 1099 data does not get migrated to Business Central....
Dynamics 365 Business Central: Enhanced Email Capability
The enhanced email capability is currently a preview feature in Business Central (full release planned for 2021 Wave 2). You can see if it’s...
Office Hours Call for Migrations
Hello All! It's that time again and we are talking Migrations. In this office hours call, we will provide a quick update on a set...