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AzureMicrosoft Dynamics 365 Community Resources
Welcome to the latest resources for Dynamics 365 including Customer Engagement, Finance & Operations and Business Central. Every month we deliver free community bootcamp's as well as Microsoft Certification Training Courses. Power Community is the perfect place to launch your career in Dynamics 365 and lead successful digital transformation projects with Microsoft Technologies.
Dynamics 365 Finance Operations Summit 2022
From Thu 7th April To Sat 9th AprilGo to the event
Calgary Power Challenge – Canada 2022
From Sat 5th March To Sat 5th MarchGo to the event
Power Platform ALM DevOps Bootcamp
From Sat 12th February To Sat 12th FebruaryGo to the event
Power Automate Bootcamp
From Sat 29th January To Sat 29th JanuaryGo to the event
Featured
The evolution of retail store into an experience center
With more and more customers looking to digital channels for product information, feedback, and insights, the role of the...
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Latest News
Convert data into 3D assets using Dynamics 365 Guides, AI Builder, and Power Automate
As digital transformation drives innovation and transforms the way we work, we see business operations and traditional internal processes being disrupted daily. To adapt...
Events
Global Automation Bootcamp 2021
From Fri 5th February To Thu 1st JanuaryGo to the event
Microsoft 365 Collaboration Bootcamp 2021
From Fri 20th August To Sat 21st AugustGo to the event
Power Platform ALM DevOps Bootcamp
From Sat 12th February To Sat 12th FebruaryGo to the event
Power Automate Bootcamp
From Sat 29th January To Sat 29th JanuaryGo to the event
Calgary Power Challenge – Canada 2022
From Sat 5th March To Sat 5th MarchGo to the event
Free Training Courses
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Microsoft named as a worldwide Leader in IDC MarketScape for Customer Data Platforms
Organizations across industries and around the world are seeking new ways to unlock their customer data to provide high-quality, connected customer experiences. Microsoft's work...
Finance insights is now generally available in Dynamics 365 Finance
Today we are excited to announce the general availability of finance insights, a set of AI-powered capabilities that help customers of Microsoft Dynamics 365...
Shaping the future of retail with Microsoft Customer Experience Platform
Today, nothing is certain for brands. Standing still means falling behind. Heritage brands are no different. Now more than ever, brands need to find...
Unlock hidden insights in your Finance and Operations data with data lake integration
You chose Dynamics 365 for your enterprise to improve visibility and to transform your business with insights. Is it a challenge to provide timely...
Use intelligence to transform routing of service delivery requests
Any call center that uses unified routing to manage and assign incoming support requests is going to notice gains in efficiency. The core routing...
Revolutionizing the future for sellers in Dynamics 365 Sales
Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands...
Engage with customers in Dynamics 365 Customer Service Community Preview
Organizations have an increasing need to interact with their customers to solicit feedback on products and services, building customer trust with process transparency. Dynamics...
Use diagnostics to optimize unified routing for your call center
When unified routing is running smoothly for your customer service organization, incoming work items are routed to the best agent and the service workload...
Microsoft named a Leader in 2021 Gartner®︎ Magic Quadrant™︎ for CRM Customer Engagement Center
The past year has presented enormous changes in both our personal and work lives. But one thing that hasn't changed is our desire for...
Deliver personalized digital customer engagement with Dynamics 365
Consumers and businesses are increasingly turning to digital platforms for relevant product and service information, making it critical for companies to effectively meet and...
Dynamics 365 (Preview) app for Windows comes with offline access
The Microsoft Dynamics 365 (Preview) app for Windows is optimized to help your team stay productive whether they're connected or working offline.
The app provides...
Build targeted user experiences efficiently by using app profiles in multisession apps
If your service organization needs to create your own targeted combinations of channels and tools for your agents, starting with October 2020 wave 2...
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Video Channel
Dynamics 365 Power Platform Wave 2 Community Update - 17th October 2020
05:21
D365 Wave 2 - Dynamics 365 Industry Accelerators by Mihir Shah
43:28
D365 Wave 2 - Getting Started with Power Automate Desktop with Daniel Laskewitz
59:30
D365 Wave 2 - How to get into Tech and how the community can help you! By Alexio & Marius
51:25
D365 Wave 2 - Field Service What are my Mobile Options by Ivan Stano - Resco
55:16
D365 Wave 2 - Power BI 2020 Wave 2 Deepdive By Joe Griffin
02:29:59
D365 Wave 2 - Power Platform Demystified By Baris Kanlica
45:26
D365 Wave 2 - Universal Resource Scheduling at Scale by William Mclendon
48:57
D365 Wave 2 - Omnichannel for Dynamics 365 By Ey Kalman
55:10
D365 Wave 2 - Schedule & Send Reminder Emails with Power Automate By Bailey Moss from MCRM Addons
02:19:55
The evolution of retail store into an experience center
With more and more customers looking to digital channels for product information, feedback, and insights, the role of the store is changing from a...
Commerce Extensions Part 5: Hardware Station Extension Deep Dive with the Commerce SDK | January 13, 2022
Presenters:
Mugunthan Mani - Senior Program Manager
Luke Graham...
Dynamics 365 helps build the retail supply chain of the future
Earlier in 2021, we had discussed how retailers can create an intelligent supply chain to successfully navigate through the disruptions and quickly adapt to...
Bridging the omnichannel gap in retail with Dynamics 365
Omnichannel has been around for more than a decade now, so it might be surprising to realize that there are still gaps in a...
Microsoft named as a worldwide Leader in IDC MarketScape for Customer Data Platforms
Organizations across industries and around the world are seeking new ways to unlock their customer data to provide high-quality, connected customer experiences. Microsoft's work...
Convert data into 3D assets using Dynamics 365 Guides, AI Builder, and Power Automate
As digital transformation drives innovation and transforms the way we work, we see business operations and traditional internal processes being disrupted daily. To adapt...
- Advertisement -
Engage with customers in Dynamics 365 Customer Service Community Preview
Organizations have an increasing need to interact with their customers to solicit feedback on products and services, building customer trust with process transparency. Dynamics...
Use diagnostics to optimize unified routing for your call center
When unified routing is running smoothly for your customer service organization, incoming work items are routed to the best agent and the service workload...
Dynamics 365 (Preview) app for Windows comes with offline access
The Microsoft Dynamics 365 (Preview) app for Windows is optimized to help your team stay productive whether they're connected or working offline.
The app provides...
Build targeted user experiences efficiently by using app profiles in multisession apps
If your service organization needs to create your own targeted combinations of channels and tools for your agents, starting with October 2020 wave 2...
Dynamics 365 Marketing approaches responsible AI with intention
At Microsoft Ignite, Microsoft Dynamics 365 Marketing announced a range of new AI features. We strongly believe in the power of AI to help...
Dynamics 365 Marketing is leading the way with personalized engagement
Customer engagement professionals still need to build relationships, trust, and loyalty to be successful, but how we achieve these outcomes has fundamentally changed. Those...
A blueprint for cross-organization collaboration: marketing and sales
It's one of the toughest challenges for organizations today: how to foster collaboration in a workplace that is more decentralized than ever, with people...
Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer
In engaging customers today, we need to be heard above the noise, and we need to deliver creativity and uniqueness to each customer in...
Revolutionizing the future for sellers in Dynamics 365 Sales
Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands...
A blueprint for cross-organization collaboration: marketing and sales
It's one of the toughest challenges for organizations today: how to foster collaboration in a workplace that is more decentralized than ever, with people...
3 secrets to optimize your sales strategy
2021 has been an interesting year as we embrace the new hybrid world while bringing back the best practices from our old life and...
- Advertisement -
The evolution of retail store into an experience center
With more and more customers looking to digital channels for product information, feedback, and insights, the role of the store is changing from a...
Dynamics 365 helps build the retail supply chain of the future
Earlier in 2021, we had discussed how retailers can create an intelligent supply chain to successfully navigate through the disruptions and quickly adapt to...
Bridging the omnichannel gap in retail with Dynamics 365
Omnichannel has been around for more than a decade now, so it might be surprising to realize that there are still gaps in a...
Shaping the future of retail with Microsoft Customer Experience Platform
Today, nothing is certain for brands. Standing still means falling behind. Heritage brands are no different. Now more than ever, brands need to find...
Microsoft named as a worldwide Leader in IDC MarketScape for Customer Data Platforms
Organizations across industries and around the world are seeking new ways to unlock their customer data to provide high-quality, connected customer experiences. Microsoft's work...
Finance insights is now generally available in Dynamics 365 Finance
Today we are excited to announce the general availability of finance insights, a set of AI-powered capabilities that help customers of Microsoft Dynamics 365...
Shaping the future of retail with Microsoft Customer Experience Platform
Today, nothing is certain for brands. Standing still means falling behind. Heritage brands are no different. Now more than ever, brands need to find...
Unlock hidden insights in your Finance and Operations data with data lake integration
You chose Dynamics 365 for your enterprise to improve visibility and to transform your business with insights. Is it a challenge to provide timely...
Use intelligence to transform routing of service delivery requests
Any call center that uses unified routing to manage and assign incoming support requests is going to notice gains in efficiency. The core routing...
Revolutionizing the future for sellers in Dynamics 365 Sales
Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands...
Dynamics 365 helps build the retail supply chain of the future
Earlier in 2021, we had discussed how retailers can create an intelligent supply chain to successfully navigate through the disruptions and quickly adapt to...
Enhance visibility with Dynamics 365 digital supply chain solutions
The concept of the global control tower first appeared on the radar of supply chain leaders around 15 years ago. As more and more...
Optimize production processes with Dynamics 365 Supply Chain Management
It is imperative for organizations to create agile, connected, and sustainable manufacturing processes to customize products and services for their customers, accelerate innovation, and...
Optimize your supply chain with priority-based planning
In supply chain management, when you have an urgent demand, you want it to be prioritized across your planning system. The ability to enable...
Exploring the Intel manufacturing environment through mixed reality
Today's organizations have seen tremendous value in using mixed reality, as it rapidly changes how employees learn, work, and understand the world around them....
Merging of HR offerings brings capabilities together for customers
It's time for us to bring all new and future HR capabilities and enhancements within Dynamics 365 Human Resources to all our customers.We currently...
Dynamics 365 and Microsoft Teams: extend collaboration across teams
Think about the time spent between the moment you open an email or chat, find, and reply with the requested information, and then get...
Flexibility in Dynamics 365 Human Resources supports your unique HR needs
Dynamics 365 Human Resources 2020 release wave 1 includes investments in benefits management, leave and absence, and deeper integration with Common Data Service, providing...
A reminder for data clean-up when migrating from NAV to Business Central Saas
Hello All!I would like to call attention to those that are attempting migrations from NAV to Business Central Saas. We have seen some issues...
Upgrade process when the Cloud Migration Tool is enabled in Business Central
I want to call attention to changes that were made in 19.0 when utilizing the Cloud Migration Tool. Regardless of where you are migrating...
Microsoft partners with Shopify to expand Dynamics 365 Business Central ecosystem
Microsoft Dynamics 365 Business Central is teaming up with Shopify to help our customers create a better shopping experience. While Shopify provides merchants with...
GP to BC Migrations: How to Ensure Vendor 1099 Amounts are Accurate After the Migration
Users that have migrated from Microsoft Dynamics GP to Dynamics Business Central will find that vendor 1099 data does not get migrated to Business Central....