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Power Platform ALM DevOps Bootcamp
From Sat 12th February To Sat 12th FebruaryGo to the event
Power Automate Bootcamp
From Sat 29th January To Sat 29th JanuaryGo to the event
Azure Integration Bootcamp 2022
From Sat 29th January To Sat 29th JanuaryGo to the event
Dataverse Summit 2021
From Fri 22nd October To Sat 23rd OctoberGo to the event
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Latest News
Use intelligence to transform routing of service delivery requests
Any call center that uses unified routing to manage and assign incoming support requests is going to notice gains in efficiency. The core routing...
Events
Dynamics 365 Finance Operations Summit 2021
From Sun 27th June To Tue 29th JuneGo to the event
Power Platform ALM DevOps Bootcamp
From Sat 12th February To Sat 12th FebruaryGo to the event
Microsoft 365 Collaboration Bootcamp 2021
From Fri 20th August To Sat 21st AugustGo to the event
Global Automation Bootcamp 2021
From Fri 5th February To Thu 1st JanuaryGo to the event
Power Automate Bootcamp
From Sat 29th January To Sat 29th JanuaryGo to the event
Free Training Courses
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Finance
Use intelligence to transform routing of service delivery requests
Any call center that uses unified routing to manage and assign incoming support requests is going to notice gains in efficiency. The core routing...
Revolutionizing the future for sellers in Dynamics 365 Sales
Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands...
Announcing new activity menu and 1:1 calling for Dynamics 365 Guides
With a growing labor shortage and access to new technologies and processes, businesses are adopting mixed reality to improve how employees learn, work, and...
Introducing Microsoft Customer Experience Platform: A solution for connected customer experiences
Engaging with customers in today's world is multifaceted, spanning everything from generating that initial spark of interest, to closing a sale and nurturing the...
Introducing voice channel for Dynamics 365 Customer Service
Today, I am excited to announce the general availability of the first-party voice channel for Microsoft Dynamics 365 Customer Service. With the addition of...
A blueprint for cross-organization collaboration: marketing and sales
It's one of the toughest challenges for organizations today: how to foster collaboration in a workplace that is more decentralized than ever, with people...
Finance and Operations
Use intelligence to transform routing of service delivery requests
Any call center that uses unified routing to manage and assign incoming support requests is going to notice gains in efficiency. The core routing...
Revolutionizing the future for sellers in Dynamics 365 Sales
Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands...
Announcing new activity menu and 1:1 calling for Dynamics 365 Guides
With a growing labor shortage and access to new technologies and processes, businesses are adopting mixed reality to improve how employees learn, work, and...
Introducing Microsoft Customer Experience Platform: A solution for connected customer experiences
Engaging with customers in today's world is multifaceted, spanning everything from generating that initial spark of interest, to closing a sale and nurturing the...
Introducing voice channel for Dynamics 365 Customer Service
Today, I am excited to announce the general availability of the first-party voice channel for Microsoft Dynamics 365 Customer Service. With the addition of...
A blueprint for cross-organization collaboration: marketing and sales
It's one of the toughest challenges for organizations today: how to foster collaboration in a workplace that is more decentralized than ever, with people...
Customer Engagement
Microsoft named a Leader in 2021 Gartner®︎ Magic Quadrant™︎ for CRM Customer Engagement Center
The past year has presented enormous changes in both our personal and work lives. But one thing that hasn't changed is our desire for...
Deliver personalized digital customer engagement with Dynamics 365
Consumers and businesses are increasingly turning to digital platforms for relevant product and service information, making it critical for companies to effectively meet and...
Dynamics 365 (Preview) app for Windows comes with offline access
The Microsoft Dynamics 365 (Preview) app for Windows is optimized to help your team stay productive whether they're connected or working offline.
The app provides...
Build targeted user experiences efficiently by using app profiles in multisession apps
If your service organization needs to create your own targeted combinations of channels and tools for your agents, starting with October 2020 wave 2...
Examples of extending Dynamics 365 Customer Insights with Azure ML
Dynamics 365 Customer Insights offers a platform to integrate customer data from various sourcesinto one unified view.This unified data presents a perfect starting point...
Extending Dynamics 365 Customer Insights with Azure ML-based custom models
AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer. This...
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Video Channel
Dynamics 365 Power Platform Wave 2 Community Update - 17th October 2020
05:21
D365 Wave 2 - Dynamics 365 Industry Accelerators by Mihir Shah
43:28
D365 Wave 2 - Getting Started with Power Automate Desktop with Daniel Laskewitz
59:30
D365 Wave 2 - How to get into Tech and how the community can help you! By Alexio & Marius
51:25
D365 Wave 2 - Field Service What are my Mobile Options by Ivan Stano - Resco
55:16
D365 Wave 2 - Power BI 2020 Wave 2 Deepdive By Joe Griffin
02:29:59
D365 Wave 2 - Power Platform Demystified By Baris Kanlica
45:26
D365 Wave 2 - Universal Resource Scheduling at Scale by William Mclendon
48:57
D365 Wave 2 - Omnichannel for Dynamics 365 By Ey Kalman
55:10
D365 Wave 2 - Schedule & Send Reminder Emails with Power Automate By Bailey Moss from MCRM Addons
02:19:55
Integrating 3rd party Manufacturing Execution System with Dynamics 365 for Supply Chain Management | November 22-23, 2021
Presenters:
Sachin Gandhi - Principal Solution Architect
Vladimir Grozman - Software...
Dynamics 365 Finance and Dynamics 365 Supply Chain Management Government Community Cloud (GCC) | November 23, 2021
Presenters:
Haytham Said - Senior Program Manager
Rich Black - Senior Program...
D365 Commerce Internal Gift Cards | November 16, 2021
Presenters:
Meenu Laul - Senior Solution Architect
Scott Tucker...
Distributed Hybrid Topology for Dynamics 365 for Supply Chain – Configuration and Administration | November 17-18, 2021
Presenters:
Hiren Naik - Senior Solution Architect
Aaron Murch - Senior R&D...
Priority based planning in D365 Supply Chain Management | November 18, 2021
Presenters:
Anne Krupke - Senior Program Manager
Aaron Murch - Senior R&D...
Use intelligence to transform routing of service delivery requests
Any call center that uses unified routing to manage and assign incoming support requests is going to notice gains in efficiency. The core routing...
- Advertisement -
HR
Exploring the Intel manufacturing environment through mixed reality
Today's organizations have seen tremendous value in using mixed reality, as it rapidly changes how employees learn, work, and understand the world around them....
Merging of HR offerings brings capabilities together for customers
It's time for us to bring all new and future HR capabilities and enhancements within Dynamics 365 Human Resources to all our customers.We currently...
Customer Srvice
Dynamics 365 (Preview) app for Windows comes with offline access
The Microsoft Dynamics 365 (Preview) app for Windows is optimized to help your team stay productive whether they're connected or working offline.
The app provides...
Build targeted user experiences efficiently by using app profiles in multisession apps
If your service organization needs to create your own targeted combinations of channels and tools for your agents, starting with October 2020 wave 2...
Examples of extending Dynamics 365 Customer Insights with Azure ML
Dynamics 365 Customer Insights offers a platform to integrate customer data from various sourcesinto one unified view.This unified data presents a perfect starting point...
Extending Dynamics 365 Customer Insights with Azure ML-based custom models
AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer. This...
Marketing
Dynamics 365 Marketing is leading the way with personalized engagement
Customer engagement professionals still need to build relationships, trust, and loyalty to be successful, but how we achieve these outcomes has fundamentally changed. Those...
A blueprint for cross-organization collaboration: marketing and sales
It's one of the toughest challenges for organizations today: how to foster collaboration in a workplace that is more decentralized than ever, with people...
Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer
In engaging customers today, we need to be heard above the noise, and we need to deliver creativity and uniqueness to each customer in...
Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing
Change. Adapt. Grow. Words we have had to embrace over the past 15 months as we've had to change the way we do business....
Sales
Revolutionizing the future for sellers in Dynamics 365 Sales
Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands...
A blueprint for cross-organization collaboration: marketing and sales
It's one of the toughest challenges for organizations today: how to foster collaboration in a workplace that is more decentralized than ever, with people...
3 secrets to optimize your sales strategy
2021 has been an interesting year as we embrace the new hybrid world while bringing back the best practices from our old life and...
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Dynamics 365 Commerce enables the modern and intelligent store
As the retail industry rebounds from the unparalleled disruptions to store operations over the last year, the store’s role in merchant strategy is evolving...
Exceed customer expectations with seamless and unified commerce experiences
Today’s consumers want the flexibility to buy and fulfill where, when, and how they choose. As retailers have expanded on purchasing options for customerslike...
4 post-pandemic retail trends
The last few decades have seen monumental change in the retail industry. Specifically, technology has untethered the shopper from the store and allowed retail...
5 trends transforming B2B buying and e-commerce
Many of the forces driving rapid change in B2C commerce are now propelling transformation in the B2B space. Buyers of all types demand an...
Supply Chain Management
Enhance visibility with Dynamics 365 digital supply chain solutions
The concept of the global control tower first appeared on the radar of supply chain leaders around 15 years ago. As more and more...
Optimize production processes with Dynamics 365 Supply Chain Management
It is imperative for organizations to create agile, connected, and sustainable manufacturing processes to customize products and services for their customers, accelerate innovation, and...
Optimize your supply chain with priority-based planning
In supply chain management, when you have an urgent demand, you want it to be prioritized across your planning system. The ability to enable...
Mitigate disruptions with Dynamics 365 Supply Chain Insights—now in preview
We are excited to announce the preview launch of Dynamics 365 Supply Chain Insightsto help organizations achieve a supply chain of the futureone that...
Business Central
Microsoft partners with Shopify to expand Dynamics 365 Business Central ecosystem
Microsoft Dynamics 365 Business Central is teaming up with Shopify to help our customers create a better shopping experience. While Shopify provides merchants with...
GP to BC Migrations: How to Ensure Vendor 1099 Amounts are Accurate After the Migration
Users that have migrated from Microsoft Dynamics GP to Dynamics Business Central will find that vendor 1099 data does not get migrated to Business Central....
Dynamics 365 Business Central: Enhanced Email Capability
The enhanced email capability is currently a preview feature in Business Central (full release planned for 2021 Wave 2). You can see if it’s...
Office Hours Call for Migrations
Hello All! It's that time again and we are talking Migrations. In this office hours call, we will provide a quick update on a set...