Power Community

Power Community

Welcome to Dynamics 365 Customer Service Community

Welcome to the leading global Microsoft training community for Dynamics 365 Customer Service. Every month we deliver free community bootcamp's as well as Microsoft Certification Training Courses. Power Community is the perfect place to launch your career in Dynamics 365 and lead successful digital transformation projects for Customer Service.

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Dynamics 365 CRM and SMS Integration for Smarter Sales, Marketing, and Customer Service Processes!

Messaging is a powerful tool for customer engagement, with 90% of messages read within the first three minutes of...
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Exploring Features in Copilot for Customer Service Dynamics 365

Microsoft Copilot has been embedded into several parts of its Copilot AI assistant into Dynamics 365 Customer Service. In this post, we will look...

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