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AzureDynamics 365 Customer Service Community
Welcome to the leading global Microsoft training community for Dynamics 365 Customer Services. Every month we deliver free community bootcamp's as well as Microsoft Certification Training Courses. Power Community is the perfect place to launch your career in Dynamics 365 and lead successful digital transformation projects with Microsoft Technologies.
Video Channel
Deliver personalized customer service using Power Apps & Customer Insights - Jeevarajan Kumar
57:16
Deliver a personalized Customer Experience using Dynamics 365 Customer Insights - Manonmani V S
58:38
The real omnichannel experience for the customer and the agent - Nicolas Fernandez
54:11
Deliver and Measure Customer Service to Users using Power Platform - Hemendra Patel
57:53
Building Intelligent Enterprise-Grade Help Desk Bots using Conversational AI - Prashant G Bhoyar
01:03:18
Underrated Powerhouse Team: Why Customer Service & Field Service Are Better Together - Vicky Rodgers
54:00
Customer Self-Services Portals- What should I know about it? - Ambesh Singh
01:00:25
Common Case Management - An Agile Approach to Kick Start a Large Greenfield Project - Richard White
01:00:53
"Earn customers for life" - Customer Service Low Code No Code Solution! - Arpit Shrivastava
58:55
Create useful and memorable Customer Experiences using D365 & the PowerPlatform - Sarah Critchley
01:00:06
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