Power Community

Power Community

Welcome to Dynamics 365 Customer Service Community

Welcome to the leading global Microsoft training community for Dynamics 365 Customer Service. Every month we deliver free community bootcamp's as well as Microsoft Certification Training Courses. Power Community is the perfect place to launch your career in Dynamics 365 and lead successful digital transformation projects for Customer Service.

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Customer Service in the age of AI

Generative AI has taken the world by storm. Affecting the way we work across industries, departments and teams for...
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Latest News

Recent records component and show customer details in the side pane in Dynamics 365 CRM Customer Service

In this article, We will discover more about the brand-new feature that Microsoft unveiled in the 2023 Release Wave 1. The recent records component...

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