Power Community

Power Community

Welcome to Power Community

Welcome to the leading global Microsoft training community for Power Platform, Dynamics 365, Azure and all things Microsoft 365 Business Applications & Automation! Every month we deliver free community bootcamp's as well as Microsoft Certification Training Courses. Power Community is the perfect place to launch your career and lead successful digital transformation projects with Microsoft Technologies.

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The future of customer engagement is bright with Microsoft and Nuance

This post is co-authored by Tony Lorentzen, Senior Vice President and General Manager Intelligent Engagement, Nuance.Since Microsoft and Nuance...
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Use diagnostics to optimize unified routing for your call center

When unified routing is running smoothly for your customer service organization, incoming work items are routed to the best agent and the service workload...

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