Welcome to Customer engagement Community

Welcome to the leading global Microsoft training community for Dynamics 365, Power Platform, Azure and all things Microsoft 365 Business Applications & Automation! Every month we deliver free community bootcamp's as well as Microsoft Certification Training Courses. Power Community is the perfect place to launch your career and lead successful digital transformation projects with Microsoft Technologies.

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Customer EngagementDynamics 365 Community - September 18, 2023

How to resolve the Filtered Lookup Dialog Challenge in On-Premise Dynamics CRM Using Xrm.Utility.lookupObjects Script

As part of our ongoing work, we are actively engaged in the development and deployment of one of our...

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Customer Engagement

How to Download Dynamics CE Developer Tools using Power Platform Tools in Visual Studio Code?

Power Platform Community - September 13, 2023

Customer Engagement

A Guide to Sending Real-Time Sales Alerts & Notifications to Selected Users in Dynamics 365 CRM

Dynamics 365 Community - September 2, 2023

Customer Engagement

Geo-locating Dynamics CRM data for more Accurate Insights

Dynamics 365 Community - August 31, 2023

Customer Engagement

Integration of Power Virtual Agent (with Ask Adaptive Card) with Third-Party API via Custom Connector and Dynamic 365 CE through Power Automate

Power Platform Community - August 29, 2023

Customer Engagement

Enhancing Mobile Productivity: Exploring Dynamics 365 CRM Mobile App with Power Apps

Dynamics 365 Community - August 28, 2023

Customer Engagement

Easily Manage Your Outlook Calendar Events with Auto Scheduling in Dynamics 365 CRM Maps

Dynamics 365 Community - August 25, 2023

Customer Engagement

Easily Manage Your Outlook Calendar Events with Auto Scheduling in Dynamics 365 CRM Maps

Dynamics 365 Community - August 25, 2023

Customer Engagement

Inogic’s Kanban Board vs Native – Which one is the best for Your Microsoft Dynamics 365 CRM Needs?

Dynamics 365 Community - August 24, 2023

Customer Engagement

How Dynamics 365 CRM Can Help Plan Fun Activities for Field Reps

Dynamics 365 Community - August 22, 2023

Latest News

Customer EngagementDynamics 365 Community - September 15, 2023

WhatsApp within Dynamics 365 CRM: Improve Sales Conversion and Customer Experience!

Imagine a bustling electronics store named “TechHaven.” It is a small, family-owned business in the heart of the city. The store offers an impressive...

Customer Engagement

How Dynamics 365 CRM Can Help Plan Fun Activities for Field Reps

Dynamics 365 Community - August 22, 2023

Microsoft Bing AI-powered Copilot: Find the best location-based add-ons for Dynamics 365 CRM!

Dynamics 365 Community - August 18, 2023

Microsoft Bing AI-powered Copilot: Find the best location-based add-ons for Dynamics 365 CRM!

Dynamics 365 Community - August 18, 2023

Customer Engagement

Top 5 Essentials for Successful Sales Deals with Microsoft Dynamics 365 CRM

Dynamics 365 Community - August 16, 2023

Customer Engagement

Top 5 Essentials for Successful Sales Deals with Microsoft Dynamics 365 CRM

Dynamics 365 Community - August 16, 2023

Power BI Integration with Canvas App in Microsoft Dynamics 365 CRM

Dynamics 365 Community - August 14, 2023

Customer Engagement

Automate proration and prorated billing for subscription and SaaS businesses in Microsoft Dynamics 365 CRM!

Dynamics 365 Community - August 11, 2023

Customer Engagement

How to find sales leads around you with integrated maps within Microsoft Dynamics 365 CRM?

Dynamics 365 Community - August 11, 2023

Customer Engagement

How to find sales leads around you with integrated maps within Microsoft Dynamics 365 CRM?

Dynamics 365 Community - August 11, 2023

Connected Community

Events

EventsMicrosoft Training Bootcamps - April 27, 2023

Dynamics 365 CX Summit – Brussels, Belgium

EventsMicrosoft Training Bootcamps - October 23, 2022

Power Automate & Power Apps Developer Bootcamp 2023 – London

EventsMicrosoft Training Bootcamps - September 23, 2022

D365FO Finance Supply Chain Summit 2023 – Lisbon, Portugal

EventsMicrosoft Training Bootcamps - September 11, 2022

Microsoft Dataverse Summit

EventsMicrosoft Training Bootcamps - September 11, 2022

Industry Accelerator Summit

Free Training Courses

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Customer Engagement

Webinar: Integrate WhatsApp with Dynamics 365 CRM for Increased Sales and Customer Engagement!

Dynamics 365 Community - August 10, 2023

Customer Engagement

Currency and Exchange Rate fields in a Dynamics 365 CRM entity | [Quick Tip]

Power Platform Community - August 6, 2023

Customer Engagement

Automate Dynamics 365 CRM Record Permissions Sync with Associated Record Folders on SharePoint!

Dynamics 365 Community - August 5, 2023

Customer Engagement

Recent records component and show customer details in the side pane in Dynamics 365 CRM Customer Service

Dynamics 365 Community - August 4, 2023

Customer Engagement

Localizing Global Businesses with maps integrated within Microsoft Dynamics 365 CRM

Dynamics 365 Community - August 3, 2023

Customer Engagement

Localizing Global Businesses with maps integrated within Microsoft Dynamics 365 CRM

Dynamics 365 Community - August 3, 2023

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Customer EngagementDynamics 365 Community - August 2, 2023

WhatsApp Integration with Microsoft Dynamics 365 CRM: Improve Customer Communication and Productivity – Download your Free Trial today!

Customer EngagementDynamics 365 Community - July 29, 2023

Business Process Checklist App or Microsoft Dynamics 365 CRM Sequences: The best option for replacing Playbooks!

Customer EngagementDynamics 365 Community - July 28, 2023

Australian Smart City Project backed with maps integrated within Microsoft Dynamics 365 CRM

Customer EngagementDynamics 365 Community - July 28, 2023

Australian Smart City Project backed with maps integrated within Microsoft Dynamics 365 CRM

Customer EngagementDynamics 365 Community - July 26, 2023

Microsoft Dynamics 365 CRM and Maps integrated with Microsoft Teams: The future of business collaboration is here!

Customer EngagementDynamics 365 Community - July 26, 2023

Role of Integrated Maps in Modern Agriculture within Microsoft Dynamics 365 CRM

Customer EngagementDynamics 365 Community - July 26, 2023

Role of Integrated Maps in Modern Agriculture within Microsoft Dynamics 365 CRM

Customer EngagementDynamics 365 Community - July 25, 2023

Dynamics 365 CRM Wave 2 Release: Enhance Categorization of Knowledge Search Articles

Customer EngagementDynamics 365 Community - July 24, 2023

Upskill the craft of Event Organization with Integrated Maps within Microsoft Dynamics 365 CRM

Customer EngagementDynamics 365 Community - July 24, 2023

Upskill the craft of Event Organization with Integrated Maps within Microsoft Dynamics 365 CRM

AI BuilderDynamics 365 Community - July 22, 2023

Google’s AI Bard reviews Inogic’s App Suite for Microsoft Dynamics 365 CRM!

Customer EngagementDynamics 365 Community - July 14, 2023

How to Ensure Data Accuracy and Consistency Between QuickBooks and Dynamics 365 CRM?

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Video Channel

Project Service Automation - Priyesh Wagh

Unified Service Desk / Omni Channel - Neil Parkhurst

Chatbots - Artur Zielinski

Omni Channel - Tricia Sinclair

New Features of CE - Dian Taylor

Customer Insights use case in Finance - Tricia Sinclair

Sales Insights and Accelerator in Dynamics 365 for Sales - Ashish Rana

Customer EngagementJuly 6, 2023

4 Key Metrics to Measure Microsoft Dynamics 365 CRM Adoption: Improve User Engagement and ROI

Customer EngagementJuly 1, 2023

#BetterTogether – Microsoft Dynamics 365 CRM & Business Process Playbook for Improved Customer Engagement!

Customer EngagementJune 29, 2023

Strategies for Success in Dynamics 365 CRM Offshore Development: Navigating Cultural and Operational Complexity!

Customer EngagementJune 28, 2023

Card (new) Visual in Power BI Report within Microsoft Dynamics 365 CRM

Customer EngagementJune 27, 2023

Workflow Automation in Dynamics 365 CRM: Triggering Actions on Email Send and Receive Events

Customer EngagementJune 23, 2023

Inogic vs. Native D365 CRM: Who Offers the Best Lead Assignment Solution?

Customer EngagementJune 21, 2023

Webinar: Restore Deleted Dynamics 365 CRM Records, Clone, Export – 1 Click is what you need!

Customer EngagementJune 15, 2023

Maps Integration within Microsoft Dynamics 365 CRM – Our Client Reviews & Testimonials!

Customer EngagementJune 14, 2023

Auditing of Security Role in Microsoft Dynamic 365 CRM with Enhanced UI

Customer EngagementJune 13, 2023

Never Miss a Beat with Alerts & Notifications in Microsoft Dynamics 365 CRM

Customer EngagementJune 8, 2023

Enabling/creating the entity as type “Elastic” within Microsoft Dynamics 365 CRM

Customer EngagementJune 6, 2023

Webinar: Automate Subscription and Recurring Billing Management in Microsoft Dynamics 365 CRM!

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