Go to the event Empower your Power Platform projects with DevOps Wael Hamze - Power Platform Lead Want to release changes more frequently in a consistent and reliable way? Want to save time and eliminate repetitive and manual tasks? Want to scale in managed and efficient way? Join me in this session to learn how you can implement DevOps practices for your Power Platform projects. The session will also cover some of […] Session Information Change management in a post-pandemic world Baljeet Sandher - Power Platform Functional Consultant The purpose of this talk is to give participants information on how they can implement an effective change management strategy in a post-pandemic landscape. These practices are rooted in established organisational change theory and can be applied to projects incorporating Power Platform technologies: Definition of change management Theories in psychology of change and learning Factors […] Session Information

Go to the event “Earn customers for life” – Customer Service Low Code No Code Solution! Arpit Shrivastava - Microsoft MVP | MCT | Architect This session was focused on showing the capabilities of the Dynamics 365 Customer Service Module. Session Information

From Fri 5th February To Thu 1st JanuaryGo to the event Enhance integrations with Microsoft Azure – iPaaS (Integration Platform as a Service) Narayan Solanki - Cloud Enterprise Architect This is a part of “Microsoft Azure – Become an expert and get yourself certified” series. iPaaS plays an important role in various Azure / Web / Business Applications (Dynamics 365) and many more cloud projects. Many organisations are still in process of migrating their on-premise infrastructure to Microsoft Cloud OR still in planning phase. […] Session Information Enhance integrations with Microsoft Azure – iPaaS (Integration Platform as a Service) Narayan Solanki - Cloud Enterprise Architect This is a part of “Microsoft Azure – Become an expert and get yourself certified” series. iPaaS plays an important role in various Azure / Web / Business Applications (Dynamics 365) and many more cloud projects. Many organisations are still in process of migrating their on-premise infrastructure to Microsoft Cloud OR still in planning phase. […] Session Information Enhance integrations with Microsoft Azure – iPaaS (Integration Platform as a Service) Narayan Solanki - Cloud Enterprise Architect This is a part of “Microsoft Azure – Become an expert and get yourself certified” series. iPaaS plays an important role in various Azure / Web / Business Applications (Dynamics 365) and many more cloud projects. Many organisations are still in process of migrating their on-premise infrastructure to Microsoft Cloud OR still in planning phase. […] Session Information 10:00 am 11:00 am Logic Apps pricing and basic building blocks Ambesh Singh - Dynamics 365 and Power Platform Architect Connect your business-critical apps and services with Azure Logic Apps, automating your workflows without writing a single line of code. In this session you will learn the pricing structure of Azure Logic Apps which is really important as a product owner or partner to plan the implementation journey. You will see how and where to […] Session Information 7:00 pm 8:00 pm Microsoft Keynote for Global Automation Bootcamp 2021 Kent Weare - Principal Program Manager at Microsoft We are thrilled the Global Automation Bootcamp Keynote is delivered by Kent Weare,  Principal Program Manager Lead – Power CAT at Microsoft Session Information 5:30 pm 6:00 pm Automating Customer & Contact Communications  Ed Grant - CFO at Solgari This Session Ed Grant and Vance Harris will Demonstrate Automating Customer & Contact Communications with the the Microsoft Power Platform with Use cases in Disaster Relief and Covid Healthcare Response Scenarios! Session Information 11:00 am 12:00 pm Make PowerShell A Real Solution in 5 Steps Heiko Brenn - Powershell Automation Expert Wait, isn’t PowerShell a great solution already? Let me explain 🙂 We all love PowerShell because it’s an awesome framework for automating recurring tasks. Wouldn’t it be great, if you could take your code and delegate the script execution to help desk teams and end users in a secure and easy way? In this session […] Session Information 5:00 pm 5:30 am Unlock the Power of PowerShell across your organization Heiko Brenn - Powershell Automation Expert PowerShell is a great automation framework, but it’s super complex and only for experts, right? Wrong! ScriptRunner turns PowerShell into a real solution for “everyone”. How? ScriptRunner simplifies the development, management and delegation of PowerShell scripts. What’s the result? Recurring tasks for M365 management, Azure, Active Directory, Exchange, etc. can be standardized and delegated to […] Session Information 4:00 pm 5:00 pm Automating Dynamics 365 CE deployments using PowerShell Scripts Dharanidharan Balasubramaniam - Computer Scientist In this session, I will explain how we can automate the Power Platform and Dynamics 365 CE Solutions using PowerShell Scripts Session Information 9:00 am 10:00 am UI Automation (Selenium + Frameworks + BDD + API + Maven + TestNG) Ankit Prajapati - Lead Automation Consultant Session is about QA Automation and Different Tools and Technologies we use for it. Key topics to be covered is Selenium + Programming Language + BDD + Framework Approach + POM + Cucumber/SpecFlow/Jasmin Intro + API Testing Understanding. As Trainer and Mentor in Automation, Going to guide you and clear your doubts on which tools […] Session Information Implementing Teams Approvals using Power Automate Anna Jhaveri - Tech Lead Traditional business processes may have user to approve via email or via web pages. But with modern collaboration tools like Microsoft Teams, you can implement your business processes to get approvals from users within Microsoft Teams. Learn from this session on various ways on how to implement approvals within Microsoft Teams using Power Automate. You […] Session Information 12:00 pm 1:00 pm Nintex Onprem to Power Platform Migration – Lessons Learned Anna Jhaveri - Tech Lead When migrating from SharePoint on-prem to SharePoint online, if you are using Nintex in the on-prem sites, you can consider moving the forms and workflows to Power Platform while migration. In this session I will share our lessons learned while migrating form Nintex forms and workflows to Power Platform and few points that should be […] Session Information 3:00 pm 4:00 pm Testing web and mobile apps on Microsoft Edge with Python and Selenium Michael Mintz - Automation Engineering Lead at iboss Learn how to use Python and Selenium to automate web and mobile tests on the new Chromium-based Microsoft Edge. This session is based on a blog post that I wrote in 2020: “Bringing new life into Edge Selenium Tools” – https://dev.to/mintzworld/bringing-new-life-into-edge-selenium-tools-5b25 In this session, you will learn about a tool called SeleniumBase, which is a […] Session Information Star Trek: The next generation of the Web Parts Carlos Miguel Silva - CTO at BindTuning When we think of technological processes that provide intellectual devices to machines, we usually think of Artificial Intelligence. In short, the ability of machines to “think for themselves” and perform tasks independently – or at least without direct participation of humans. However, when it comes of the development of applications focused on the user as […] Session Information 4:00 pm 5:00 pm Azure Functions & Open API integration for Power Platform Justin Yoo - Cloud Advocate at Microsoft Justin Yoo is a Cloud 🥑 at Microsoft, ex-Microsoft MVP, Serverless Fanboy, Integration-Driven Development and will be presenting “Azure Functions & Open API integration for Power Platforms” Session Information Automation – the new future Smita Singh - Automation Transformation lead Automation in today’s world is a vital part of any and every organization and service stream. Whether it’s application support, product development, infrastructure support, SAP, project management or Service desk operations. Including data analytics of products and automation efficiency and effectiveness. Topics covered in the session, 1. Why automation 2. How does it help and […] Session Information 9:00 am 10:00 am Driving Governance and Adoption for Teams using Power Automate Matt Weston - Managing Director Microsoft Teams solves a number of issues, but also brings with it numerous challenges which need to be handled otherwise the normal issues of shadow IT, legacy working practice etc all strive to work against your Teams implementation. In this Teams and Power Automate session, we will look at how we can use automation to […] Session Information 1:00 pm 2:00 pm Power Automate integration with Power BI Prince Kher - VP Head of Asia Regulatory Reporting and Data Analytics Portfolio Asia Refresh and create automated workflows to get notifications, synchronize files, collect data, and more. In this article, you automate generating an email from a Power BI data alert Create dashboard with Power Automate Session Information Automate Tasks using Power Automate Prince Kher - VP Head of Asia Regulatory Reporting and Data Analytics Portfolio Asia Automate regular operation tasks & user tasks. Session Information 3:00 pm 4:00 pm Let’s (Power) Automate all your D365 and M365 documents with dox42 Lisa Pulsinger - Senior Technical Evangelist Real life business processes require the generation of documents like quotes, reports, contracts, emails, etc… Use dox42 to ignite the potential of the Power Platform by automatically generating these documents with data from all your sources! What you will see in this session: • Generate your documents where you need them: from a Power Automate […] Session Information 3:00 pm 4:00 pm Managing Microsoft 365 through Graph API with PowerShell and Power Automate Jens Tore Fremmegård - Tech/security team lead In this session we look at Microsoft Graph API. One of your best friends when you are doing Microsoft 365 automation. This session addresses how you can utilize Microsoft Graph API with PowerShell for administrative tasks, both with and without the existing PowerShell modules. I share my experience using Graph API to automate Microsoft Endpoint […] Session Information Business processes automation using Microsoft Power Platform Tomasz Poszytek - Microsoft MVP The Power Platform as we know it today offers a wide range of tools not only to discover and understand better processes, but also to fully automate them, regardless of whether they happen exclusively in the cloud or on local users’ machines. This session will help you to: * Learn how to discover processes using […] Session Information 2:00 pm 3:00 pm Planning and Designing Automated UI Tests for Dynamics 365 CE and Power Apps James Gillies - Senior Automation Consultant Automated UI tests are a great way to improve quality and productivity when working with the Power Platform. This session will discuss the benefits and challenges of UI test automation on Dynamics and Power Apps, and how it complements other types of testing. We will consider the different types of application and where automation is […] Session Information 7:00 am 8:00 am Power Automate from 0 to hero Ferran Chopo Garcia - Microsoft 365 & Power Platform Consultant & Trainer After migrating your content to SharePoint and Teams, doing some training and adoption to the users and implementing the governance plan in your company, maybe it’s time to start automating some processes and take the most advantage of Power Automate. Come to this session, where you will learn from basic to advanced topics to automate […] Session Information 12:00 pm 1:00 pm Securely connect to SharePoint online from Azure Function Joel Rodrigues - Senior SharePoint developer This session covers some of the considerations when building a secure application that runs as an Azure Function and securely connects to SharePoint. The connection is easily done by using an Azure Active Directory application registration and a certificate, but how do we ensure that the certificate is secured but still accessible by the function? […] Session Information 2:00 pm 3:00 pm Keyless authentication using Azure Managed Identity Garry Trinder - Solutions Architect A common challenge when building cloud integrations is how to manage the credentials needed by your code to authenticate with cloud services. Azure solves this problem by providing a way to securely authenticate with any service that supports Azure AD authentication, without having to store any credentials in your code. In this session, you will […] Session Information 5:00 pm 6:00 pm Sentiment Analysis with Power Automate Desktop Christian Abata - Solution Architect This session follows to share how to use text analytics with Power Automate Desktop and use the results to add in into a desktop application. Session Information 8:00 pm 9:00 pm Unify and Act on Continuous Integration Logs with Azure Automation and Monitor Ali Youssefi, MCSD, MCSE, MCT - Senior Customer Engineer This session will discuss how to expand, extract, consolidate and analyze popular continuous integration runner logs. The session will begin by detailing the structure of a run to familiarize the components and terminology. Next, we look at setting up and invoking automation webhooks using GitHub and Azure DevOps. Finally, we explore unification of logs to […] Session Information 2:00 pm 3:00 pm PowerShell And Power Automate – Your New Favorite Duo! Jaap Brasser - Senior Developer Advocate Unlike PowerPoint, PowerShell can be a great tool to aid you both in managing Power Automate flows, but also by offering additional functionality which can greatly increase the possibilities of a flow or even simplify existing Flows. The potential are near endless and Jaap will lead you through some of the options that should be […] Session Information 4:00 pm 5:00 pm Adapt, Improvise, Overcome – Augment Power Automate Connectors with Graph API Jaap Brasser - Senior Developer Advocate When working with Power Automate the Office 365 connectors provide an easy way to interact with the various services. But what do you do when there is data, an attachment, or any kind of additional information that you would like to retrieve, that is not supported? You could raise an issue to have the Connector […] Session Information

Go to the event Automate Microsoft Teams Integration with Power Platform Arpit Shrivastava - Microsoft MVP | MCT | Architect This session was focus on automation of Microsoft Teams with Power Platform Components Session Information

From Fri 25th June To Mon 28th JuneGo to the event 3:00 pm 4:00 pm Great customer outcomes by layering automation into retail communication Ben Banks - Solgari Great customer outcomes by layering automation into retail communication! Wonder How Dynamics 365 is used in Retail? In this session Seb and Ben reveal the benefits of empowering customers with choice via automation, through Solgari’s all-channel communications solution and the Dynamics 365 Power Platform.’ Session Information 7:00 pm 8:00 pm Becoming a great consultant and What your college degree couldn’t teach you Dustin Domerese - Dynamics & Transformation Lead Have you ever met a great consultant? What made them great? The concept of consulting has been around for centuries. As humans, we are wired to looking for new ideas, validation, and advice from our fellow humans, but that certainly does not mean we are all good at it. Why are some people good at […] Session Information 4:00 pm 5:00 pm Dynamics 365 Vs PowerApps Solution Architecture and Licencing Considerations Razwan Choudry - Microsoft MVP Technical Architect As PowerApps moves into the space of traditional Dynamics 365 Business Application scenarios it has been difficult for organisations to truly understand whether they need Dynamics 365 or if PowerApps is sufficient. In this session I will explain the Architecture of Dynamics 365 and Power Platform Solutions also addressing feature gaps and licencing considerations to […] Session Information 6:00 pm 7:00 pm Introducing Dynamics 365 Customer Service Workspace Neil Parkhurst - Microsoft Business Solutions MVP Dynamics 365 now includes several user interfaces your customer service agents may want to use. I’m sure you know we already have Customer Service Hub, Unified Service Desk and Omnichannel for Customer Service. Customer Service Workspace is the newest kid on the block! So what does it offer and when might you use it in […] Session Information 12:00 pm 1:00 pm Marketing & GDPR Adaptation Muhammad Mustajab - CE Technical & Power Platform Consultant With new rules getting in placed related to GDPR in most of the EU region & slowly in other parts of the worlds. What are MS dynamics limitations and how well equipped it is to cope up with these new cases? This is will be a functional session with some insights into development and configuration. Session Information 9:00 pm 10:00 pm The Power of Dynamics 365 Sales Dian Taylor 🇳🇱 🇺🇸 - Presales Director In this session I will discuss how organizations can utilize Dynamics 365 Sales to track their sales efforts. I will talk about the out of the box features and configuration options that are available. Session Information What’s new in Dynamics 365 Field Service 2021 Release Wave 1 Dian Taylor 🇳🇱 🇺🇸 - Presales Director In this session I will discuss all the new features in D365 Field Service that are part of 2021 RW 1 Session Information 11:00 am 12:00 pm Enterprise Collaborations with Dynamics 365, Adaptive Cards and MS Teams Priyesh Wagh - D365 Solution Architect, Microsoft MVP Organization staff need to collaborate on sales and service activities and approvals, in this session I will show you how to use Adaptive Cards working with Dataverse connector to collaborate in MS Teams as an actionable pop-up. Session Information 4:00 pm 5:00 pm Selling Field Service Preventative Maintenance Agreement Rajbabu Narasimhalu - Principal Consultant In this session, learn how to sell Field Service Preventative Maintenance Agreement through Sales Process in D365 CE. Session Information 9:00 am 10:00 am Improve Customer Service using D365 and Power Platform Arpit Shrivastava - Microsoft MVP | MCT | Architect In this session we will show how to improve customer experience and services using Dynamics 365 and Power Platform utilising Customer Service and Self Service Portals. Session Information 12:00 pm 1:00 pm Integrate Dynamics 365 Customer Engagement with SharePoint Prabhu Selvam - Senior Technical Architect Integrate Dynamics 365 Customer Engagement with SharePoint to enable collaboration and seamless integration for managing content in a centralized repository Session Information Document Management – D365 and SharePoint Integration Sachin Lade - Integration Architect / Solution Architect Seamless Integration Between D365 and SharePoint for Document Management. 1. Why there is a need for using SharePoint for Document Management for D365 2. Basic explanation of SharePoint and its features 3. Configuring SharePoint Site and SharePoint Integration Setup (Demo) 4. Enable Entity Settings (Demo) 5. General Integration Concepts for integrating Dynamics with other Systems. […] Session Information 9:00 am 10:00 am Introduction to Dynamics 365 Fundamentals Estelle Auberix - CEO of IOKELA, co-founder of CloudHersity Presentation of the MB-910 and MB-920. What are the differences? Which one is the best for you? Tips and method to prepare and succeed your certification Session Information 10:00 pm 11:00 pm Project Operations Overview Robert Houdeshell - Senior Solution Architect This session will outline the key reasons for using Project Operations and how it improves project success. We will outline the key features of Project Operations and show how they build upon Dynamics 365 and the Power Platform. We will then complete our journey with some advanced concepts for enterprise level deployments. Session Information 11:00 am 12:00 pm Customer Voice and Power Automate better together Sahan Wijayasekera - Senior Manager PwC Australia ( MVP Business Applications ) Dynamics 365 Customer Voice is an enterprise feedback management application you can use to easily keep track of the customer metrics that matter the most to your business. With deep integration from the Dynamics 365 line-of-business applications and built on Microsoft Forms, Dynamics 365 Customer Voice adds rich insights by feeding real-time survey data into […] Session Information 7:00 am 7:30 am Manage your Events with D365 Marketing Priyanka Garg - D365 - CRM Techno Functional Lead This session will contain the introduction to Event Management and Event Portal. Session Information 7:30 am 8:00 am Using Segments in Dynamics 365 for Marketing Raja Emmadisetty - Power Platform | Dynamics 365 CE Consultant/Developer | Blogger In this session, We will learn what are Segments , different types of segments how to use them in Customer Journey. Segments let you run efficiently targeted campaigns. We can easily group your contacts based on factors like demographics, firmographics, and behavioral data, and so on. Segments can be created , updated, and maintained very […] Session Information 5:00 pm 6:00 pm AI in Dynamics 365 Customer Data Platform Julian Sharp - Power Platform solution architect and trainer Customer Data Platform is a hot topic in the world of IT, but what is a CDP and how can it help you Dynamics 365 Customer Insights is Microsoft’s attempt at a CDP, but here is a secret, you don’t need to have a Dynamics 365 app to use it. This session will explain the […] Session Information AI 101 – Options for using AI in the Power Platform Julian Sharp - Power Platform solution architect and trainer AI Builder allows you to enhance your apps and data with Artificial Intelligence without being a Data Scientist or having to learn algorithms. This session will explain how you can use AI Builder to create your own machine learning models and then use those models in your apps and flows. The session will explain how […] Session Information 2:00 pm 3:00 pm Understanding Extensibility options for Dynamics 365 CE Apps Mahender Pal - Principal Consultant Microsoft Dynamics 365 Power Platform provides different options to extend capability of the platform. We will be discussing different options available for the citizen developers and technical developers which they can utilize to enhance Dynamics 365 Customer Engagement apps behavior. Session Information 1:00 pm 2:00 pm Powerful Document Automation for D365 & M365 – design in MS Office and generate documents wherever you need them! Fabian Huber - Senior Technical Evangelist Easily design complex documents in MS Word, Excel, and PowerPoint with tables, conditions, barcodes, charts, images, etc. Generate these documents where you need them: directly in Dynamics 365, CE, FinOps, Business Central, Power Automate, SharePoint, and many more. Combine data sources: SharePoint, M365, D365 FinOps, CE & BC, Web Services, SQL, and many more. Maintain […] Session Information Microsoft Healthcare Industry Accelerator & it’s future Goloknath Mishra - Lead, Microsoft Solution In this session we will discuss about different Industry Accelerators built on top of Dynamics 365. Live Demo on Education Accelerator, Nonprofit Accelerator, Finance Service Accelerator & Healthcare Accelerator. How Microsoft focusing on healthcare & future of Healthcare Accelerator i.e. Microsoft Cloud for Healthcare. Session Information 8:00 pm 9:00 pm Dynamics Customer Insights: Slice and dice customer data to gain value insights Scott Roller - Functional Architect Together we will cover start to finish all of the segments of Dynamics Customer Insights from data ingestion to the out put of data insights into Power Apps and Power BI. We will start with data ingestion & unification then proceed to creating data segments and calculated data measures. We will cover how to use […] Session Information 10:00 am 11:00 am How to make Dynamics 365 more user friendly Nicolás Fernandez - MVP, MCT, Presales Director On this session we’ll discuss different capabilities and approaches to design more user friendly solutions with Dynamics 365. Users adoption is critical for the success of a project, so It’s important to provide a solution that fits with what the user want and need. The lessons learned on the last twelve years of experience working […] Session Information 1:00 pm 2:00 pm Continuously analyze your customer-interaction data with Dynamics 365 Sales Insights Ashish Rana - Solution Architect Continuously analyze the vast collection of customer-interaction data with Sales Insights. Join Ashish to learn and build strong relationships with your customers using great features in Sales Insights. I will cover the below topics in my session: Guided selling Productivity intelligence Sales Accelerator Connection insights Conversation Intelligence Predictive models How to get Sale Insights with […] Session Information 6:00 pm 7:00 pm How to enable Customer Voice – Enterprise Feedback Management App for your organization Mihir Shah - Solution Architect Microsoft Dynamics Customer Voice is an Enterprise Feedback Management App. This session will help you in setting up the Customer Voice App. Learn about the App, create Projects / design and send survey and analyze responses. Also get to know some of the considerations when deploying Customer Voice. Session Information Cloud Flows in Model-driven apps. Alexio Tonderai Chandiwana - Solution Designer In this session l will demo a use case on how to run Power Automate in a Model-driven apps in Dynamics 365 CE and get record statuses updated. Session Information 3:00 pm 4:00 pm Universal Resource Scheduling at Scale William McLendon - Senior Consultant Hitachi Solutions America In this session we’re going to compare Universal Resource Scheduling and Activities. We’ll explore the customer journey, expand on the Employee Experience, discuss the additional learnings, and demo Bidirectional Synchronization Session Information 10:00 am 11:00 am Empower your applications using Customer Insights Jeevarajan Kumar - Solution Architect In this session, we’ll see how the Customer Insights data can be leveraged to build embedded insights in business applications, custom applications (Microsoft Power Apps) to drive informed action and enable real-time decision making. Session Information 8:00 am 9:00 am Power Virtual Agent and Bot Framework Composer a deep dive session Shakir Majeed Khan - Senior technical lead In this session, Shakir Khan will disucss about the Power Virtual Agents and its component. In the later half of the session, a detailed discussion will be done for the Bot Framework Composer. Expect a fun pack sessoion with real world world example. Session Information