Financial Services Summit

From Thursday 21st October Go to the event

Dataverse Summit 2021

From Fri 22nd October To Sat 23rd OctoberGo to the event

Customer Self Service Summit

From Fri 24th September To Fri 24th SeptemberGo to the event

Microsoft Power Portals Bootcamp

From Sat 25th September To Sat 25th SeptemberGo to the event

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Top companies share how Dynamics 365 and Teams empower employees to collaborate like never before

Empowering everyone to collaborate as one business, everywhere.Across industries, businesses are undergoing a once-in-a-generation shift in how, when, and...
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Download the training module for Field Service (Dynamics 365) mobile app

The Field Service (Dynamics 365) mobile app helps frontline workers stay connected to essential information while out in the field. Frontline workers use the...

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Events

Customer Self Service Summit

From Fri 24th September To Fri 24th SeptemberGo to the event

Dataverse Summit 2021

From Fri 22nd October To Sat 23rd OctoberGo to the event

D365 Business Central Bootcamp

From Wed 30th June To Fri 2nd JulyGo to the event

Dynamics 365 Finance Operations Summit 2021

From Sun 27th June To Tue 29th JuneGo to the event

Microsoft 365 Collaboration Bootcamp 2021

From Fri 20th August To Sat 21st AugustGo to the event

Free Training Courses

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Enable productivity with native mobile experiences optimized for sellers

In the last year, business travel and face-to-face meetings have reduced significantlybut global workforces are busier than ever. The pace of selling has sped...

Save time by cloning sales forecasts in Dynamics 365 Sales

Accurate sales forecasts keep sales managers happy and keep your company on track to meet its revenue goals. Previously, when you needed to adjust...

Enhance workplace automation with prebuilt RPA templates for Dynamics 365 (preview)

For many businesses, success increasingly depends on having the agility to innovate and adapt to rapid change, responding to customer needs, competitive pressure, and...

Update for our customers using Russian payroll capabilities of Dynamics AX 2012 R3

We have made the decision not to invest in transitioning the Russian payroll capabilities in Dynamics AX 2012 R3 over to Dynamics 365.However, we’ll...

5 trends transforming B2B buying and e-commerce

Many of the forces driving rapid change in B2C commerce are now propelling transformation in the B2B space. Buyers of all types demand an...

Your guide to Dynamics 365 and Power Platform at Microsoft Build

Microsoft Customer Co-creation Help impact how the tools and services you rely on are developed. Microsoft Customer Co-creation connects you directly with our engineers so...
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Video Channel

How to approach your routing and assignment transformation with unified routing

Customer service organizations depend on incoming service requests getting to the appropriate agent to ensure high customer satisfaction. Improving routing for your organization can...

2021 release wave 2 plans for Dynamics 365 and Power Platform now available

On July 14, 2021, we published the 2021 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new...

Use guided integration to set up Fraud Protection for your business

Adopting new systems can be a complex process that can lead to spending time and resources learning and setting up instead of focusing on...

Accelerate time to market with Dynamics 365 Remote Assist for HoloLens 2

In today's fast-evolving global economy, organizations are increasingly pressed to find ways to accelerate their time to market and unlock value to achieve a...

Enable productivity with native mobile experiences optimized for sellers

In the last year, business travel and face-to-face meetings have reduced significantlybut global workforces are busier than ever. The pace of selling has sped...

Save time by cloning sales forecasts in Dynamics 365 Sales

Accurate sales forecasts keep sales managers happy and keep your company on track to meet its revenue goals. Previously, when you needed to adjust...
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