Dynamics 365 Community

Presenters:  Anne Krupke – Senior R&D Solutions Architect Nichole Gump – Senior Program Manager Zach Greenvoss – Senior R&D Solutions Architect ~ This TechTalk will cover the new features in...

Manufacturing supply chains are experiencing a post-pandemic paradigm shift. As business models evolve to solve market disruptions, such as changing or adding direct-to-consumer (D2C) to a business-to-business (B2B) model, supply chains require agility and innovation to build resiliency and...

Selling isn't easy. If you were to take five minutes to ask a salesperson what makes selling so challenging, you'd quickly find that you don't have nearly enough time to cover it all.One thing is constant for sellerstime is...

For decades, companies have relied on skilled technicians to repair equipment and engage with customers in the field. While these technicians were often the only representation that the customer would see, their skills, processes, and systems were seldom seen...

Export to Azure Data Lake Series Export to Azure Data Lake lets you connect your Finance and Operations environment to a data lake to unlock insights that are hidden in your data. In this TechTalk, we will describe common...

Presenters:  Ilya Fainberg - Senior Program Manager ~  This TechTalk is about the various UX design aspects when building CanvasApps. It covers such topics as: Navigation,...

A comprehensive knowledge base that helps customer service reps and customers find answers to the most common issues quickly is key to improving agent productivity and increasing customer satisfaction. Dynamics 365 Customer Service 2022 release wave 1 introduces Dataverse...

Export to Azure Data Lake Series Export to Azure Data Lake lets you connect your Finance and Operations environment to a data lake to unlock insights that are hidden in your data. In this TechTalk, we will describe common...

Presenters:  Jila Yadav - Senior R&D Solutions ArchitectSteven Koppens - Senior R&D Solutions ArchitectSaurabh Kuchhal - Senior Solutions ArchitectAntoan Hristov - Senior Program...

These days, customer experience is everything. Happy customers are loyal customers, but, as a group, they can be an elusive audience. Three quarters of consumers have tried new shopping behaviors since the pandemic started and 73 percent expect to...