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Power Community

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European Power Platform Conference (EPPC) 2024 Highlights: Announcements, Updates and Brussels!

This time, let’s do things differently! We are thrilled to announce that we are back at one of the biggest yearly Power Platform events for the amazing Power Platform Community as a Gold Sponsor! Usually, we share what was announced during...

Create Brand Profiles in Customer Insights – Journeys to Create Cohesive Brand Experiences

In this blog, we will learn about one of the new features introduced by Microsoft in Dynamics 365 in 2024 Release Wave 1, i.e., the creation of Brand Profiles. Each company has a specific Colour code, Logos, Style, Fonts,...

Automate scheduling for Field Service Reps with ‘Competency Allocation’ within Dynamics 365

The world of field service revolves around efficiency. Every minute saved is a minute gained for more jobs completed, happier customers, and a healthier bottom line. But to truly be efficient often comes down to the intricate melody of...

New in Spring 2024: Map Routing and Visualization for Power Pages Portals

“Morning Jo, what is the Tea this morning?”, Josh asked as he rushed into the office. “Well, Maplytics is now available in Power Pages Portals”, Jo exclaimed. “It lets you add maps and routing directly to your portals!”, he...

Exploring Access Management using Power Automate Flows in Dynamics 365

In Dynamics, managing access to sensitive data is handled through security measures such as role-based permissions. Security roles and access management play a significant role in ensuring that the right individuals have access to the appropriate information. To grant...

Webinar: Master CRM with Mind Maps and Kanban Boards: Smart Visualization Techniques for Dynamics 365!

Understanding complex Dynamics 365 CRM data can feel like navigating through a tangled web. With intricate relationships between records and a multitude of customer data, it’s easy to get lost in the details. To make it easier, we need...

Boost Sales with Copilot: Leverage Opportunity Summaries and Related Records in Dynamics 365 using APIs

In today’s fast-paced business environment, sales teams need real-time insights and a comprehensive view of their opportunities to make informed decisions and close deals faster. Microsoft’s Copilot for Sales addresses this need by integrating seamlessly with your connected CRM...

Clone Dynamics 365 CRM Sales Order Records along with their Related Invoice Records!

Sales teams using Dynamics 365 CRM have to frequently create new sales orders and invoices based on existing ones. Manually replicating each sales order record, its related fields (products, price list, potential customer, etc.), and its related invoice records...

How NM&C Inc. leverages integrated maps within Dynamics 365 to Streamline Project Management

In the dynamic world of construction, efficiency reigns supreme. National Maintenance & Construction Inc. (NM&C Inc.) understands this principle well. As a nationwide leader in facility maintenance and general construction, NM&C Inc. boasts over 50 years of combined senior...

Hands-On Challenge: Setting Up Omnichannel Voice in 30 Minutes with Azure Communication Services

I recently had the privilege of presenting at the European Power Platform Conference in Brussels, where I conducted two sessions focused on omnichannel voice implementations. The first session delved into the key considerations and planning strategies for implementing omnichannel...

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Microsoft named a Leader in the 2024 Gartner® Magic Quadrant™ for Analytics and BI Platforms

We are thrilled to announce that, for the seventeenth consecutive year, Microsoft has been positioned as a Leader in...
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