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What’s New in Supply Chain Management – Wave 1 2022 Edition | May 4 – 5, 2022

Presenters:  Anne Krupke – Senior R&D Solutions Architect Nichole Gump – Senior Program Manager Zach Greenvoss – Senior R&D Solutions Architect ~ This TechTalk will cover the new features in...

3 advantages of composable applications to empower supply chain network innovations

Manufacturing supply chains are experiencing a post-pandemic paradigm shift. As business models evolve to solve market disruptions, such as changing or adding direct-to-consumer (D2C) to a business-to-business (B2B) model, supply chains require agility and innovation to build resiliency and...

Dynamics 365 Sales release wave 1: Simplifying the things that matter

Selling isn't easy. If you were to take five minutes to ask a salesperson what makes selling so challenging, you'd quickly find that you don't have nearly enough time to cover it all.One thing is constant for sellerstime is...

3 ways to turn your field service operation into a revenue-generating machine

For decades, companies have relied on skilled technicians to repair equipment and engage with customers in the field. While these technicians were often the only representation that the customer would see, their skills, processes, and systems were seldom seen...

Export to Azure Data Lake Series

Export to Azure Data Lake Series Export to Azure Data Lake lets you connect your Finance and Operations environment to a data lake to unlock insights that are hidden in your data. In this TechTalk, we will describe common...

PowerApps UX Design TechTalk | May 6, 2022

Presenters:  Ilya Fainberg - Senior Program Manager ~  This TechTalk is about the various UX design aspects when building CanvasApps. It covers such topics as: Navigation,...

Knowledge search enhancements improve agent productivity and customer satisfaction

A comprehensive knowledge base that helps customer service reps and customers find answers to the most common issues quickly is key to improving agent productivity and increasing customer satisfaction. Dynamics 365 Customer Service 2022 release wave 1 introduces Dataverse...

Export to Azure Lake Series

Export to Azure Data Lake Series Export to Azure Data Lake lets you connect your Finance and Operations environment to a data lake to unlock insights that are hidden in your data. In this TechTalk, we will describe common...

Export to Azure Data Lake – Scenarios and Architecture Patterns | April 26 & 27 2022

Presenters:  Jila Yadav - Senior R&D Solutions ArchitectSteven Koppens - Senior R&D Solutions ArchitectSaurabh Kuchhal - Senior Solutions ArchitectAntoan Hristov - Senior Program...

How to foster customer loyalty through personalized experiences

These days, customer experience is everything. Happy customers are loyal customers, but, as a group, they can be an elusive audience. Three quarters of consumers have tried new shopping behaviors since the pandemic started and 73 percent expect to...

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