Dynamics 365 Community

Presenters:  Sachin Gandhi - Principal Solution Architect Vladimir Grozman - Software Engineer Lennart Conrad - Principal Engineering Manager Beatriz Nebot Gracia - Program Manager Gaurav Roy - Principal Engineering Manager ~  In...

Presenters:  Haytham Said - Senior Program Manager Rich Black - Senior Program Manager ~  Dynamics 365 Finance and Supply Chain Management is available in GCC. Join this TechTalk to...

Presenters:  Meenu Laul - Senior Solution Architect Scott Tucker - Senior Solution Architect ~  We will walkthrough configuration and all possible scenario related to Gift Card Transactions...

Presenters:  Hiren Naik - Senior Solution Architect Aaron Murch - Senior R&D Solution Architect Zach Greenvoss - Principal Solution Architect Gaurav Roy - Principal Engineering Manager Per Lykke Lynnerup - Senior Program...

Presenters:  Anne Krupke - Senior Program Manager Aaron Murch - Senior R&D Solution Architect Zach Greenvoss - Principal Solution Architect ~  This Tech Talk will cover the new Priority Based Planning...

Any call center that uses unified routing to manage and assign incoming support requests is going to notice gains in efficiency. The core routing capabilities in Dynamics 365 Customer Service use skill matching and priority to help determine assignments....

Presenters:  Mugunthan Mani - Senior Program Manager Luke Graham - Senior Software Engineer ~  In this session we will do a deep dive on how to customize...

Marketing professionals go to great lengths to understand customers. Detailed personas are written to identify the motivations, interests, and buying patterns of prospects and customers. But all too often, these personasand their resulting customer journeysare informed by data points...

Today's organizations have seen tremendous value in using mixed reality, as it rapidly changes how employees learn, work, and understand the world around them. With the unique value of mixed reality solutions, such as Microsoft HoloLens 2, Microsoft Dynamics...

The concept of the global control tower first appeared on the radar of supply chain leaders around 15 years ago. As more and more companies pursued end-to-end visibility for increasingly globalized supply chains, the idea quickly gained momentum. IndustryWeek...