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From Sat 25th September To Sat 25th SeptemberGo to the event

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Financial Services Summit

From Thursday 21st October Go to the event

Dataverse Summit 2021

From Fri 22nd October To Sat 23rd OctoberGo to the event

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From Wed 30th June To Fri 2nd JulyGo to the event

Power BI Bootcamp 2021

From Fri 23rd July To Sat 24th JulyGo to the event

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From Sun 27th June To Tue 29th JuneGo to the event

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HR

Merging of HR offerings brings capabilities together for customers

It's time for us to bring all new and future HR capabilities and enhancements within Dynamics 365 Human Resources to all our customers.We currently...

Customer Srvice

Dynamics 365 (Preview) app for Windows comes with offline access

The Microsoft Dynamics 365 (Preview) app for Windows is optimized to help your team stay productive whether they're connected or working offline. The app provides...

Build targeted user experiences efficiently by using app profiles in multisession apps

If your service organization needs to create your own targeted combinations of channels and tools for your agents, starting with October 2020 wave 2...

Examples of extending Dynamics 365 Customer Insights with Azure ML

Dynamics 365 Customer Insights offers a platform to integrate customer data from various sourcesinto one unified view.This unified data presents a perfect starting point...

Extending Dynamics 365 Customer Insights with Azure ML-based custom models

AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer. This...

Marketing

Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer

In engaging customers today, we need to be heard above the noise, and we need to deliver creativity and uniqueness to each customer in...

Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing

Change. Adapt. Grow. Words we have had to embrace over the past 15 months as we've had to change the way we do business....

Microsoft Dynamics 365 Marketing customer journey orchestration preview now available

All businesses operate in a competitive environment and customer experience (CX) is top of mind as we rise to today's challenges of finding ways...

Highlights of the Dynamics 365 Marketing 2021 release wave 1

Businesses need to deliver exceptional Customer Experiences (CX) to be successful. Customer experiences are critical whether your customers are individuals involving business-to-consumer marketing (B2C)...

Sales

Automated lead routing (preview): Right salesperson, right time, more sales

The lead routing capability (preview) in Dynamics 365 Sales automates the distribution of incoming leads to sellers and teams, ensuring that leads are consistently...

Save time by cloning sales forecasts in Dynamics 365 Sales

Accurate sales forecasts keep sales managers happy and keep your company on track to meet its revenue goals. Previously, when you needed to adjust...

Bring predictability to your revenue pipeline with Dynamics 365 Sales

Most companies use sales pipeline data to gauge a very generalized picture of future sales. But imagine if your company’s data was accurate enough...
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Exceed customer expectations with seamless and unified commerce experiences

Today’s consumers want the flexibility to buy and fulfill where, when, and how they choose. As retailers have expanded on purchasing options for customerslike...

4 post-pandemic retail trends

The last few decades have seen monumental change in the retail industry. Specifically, technology has untethered the shopper from the store and allowed retail...

5 trends transforming B2B buying and e-commerce

Many of the forces driving rapid change in B2C commerce are now propelling transformation in the B2B space. Buyers of all types demand an...

Continued innovation in Dynamics 365 Commerce 2021 release wave 1

Over the last several months, we have continued to see the agility and resiliency shown by businesses across the globe in response to the...

Supply Chain Management

Dynamics 365 Intelligent Order Management enables fulfillment optimization and supply chain resiliency

Many organizations face supply chain challenges that can be addressed through digital transformation, yet organizational limitations make this transformation difficult. Disparate and disconnected enterprise...

Dynamics 365 and EY India helps Wonder Cement build a resilient supply chain

As we've learned over the past year, building a resilient supply chain is more important than ever. 94 percent of Fortune 1000 companies have...

Enable business resilience with cloud and edge scale units in Dynamics 365 Supply Chain Management

Today, companies operate facilities and warehouses in multiple locations, across regions, and across time zones to meet consumer demand in the best way possible....

Architecting resiliency in supply chains with Microsoft Dynamics 365

Major shocks to supply and demand over the course of the pandemic have exposed the fragility and vulnerabilities of the global supply chain. One...

Business Central

Microsoft partners with Shopify to expand Dynamics 365 Business Central ecosystem

Microsoft Dynamics 365 Business Central is teaming up with Shopify to help our customers create a better shopping experience. While Shopify provides merchants with...

GP to BC Migrations: How to Ensure Vendor 1099 Amounts are Accurate After the Migration

Users that have migrated from Microsoft Dynamics GP to Dynamics Business Central will find that vendor 1099 data does not get migrated to Business Central....

Dynamics 365 Business Central: Enhanced Email Capability

The enhanced email capability is currently a preview feature in Business Central (full release planned for 2021 Wave 2).  You can see if it’s...

Office Hours Call for Migrations

Hello All!  It's that time again and we are talking Migrations. In this office hours call, we will provide a quick update on a set...