Unlock the Power of Dynamics 365 Commerce: Managing Omni-Channel Ratings & Reviews | January 28, 2021


Presenter: Mohan Reddy Gali Venkata, Senior Program Manager

Ratings and Reviews in Dynamics 365 Commerce helps online shoppers in understanding how a product is perceived by other shoppers and make purchase decisions. R&R is built as an omni-channel solution, thus sales associates can help shoppers in stores or in call center channels. Dynamics 365 Commerce offers auto moderation and human moderation tools and UX modules to show rating summary and reviews lists on e-Commerce channel.

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Download Presentation (pdf)

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ID: DYN913PAL

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View the Commerce TechTalk series schedule page to register for upcoming sessions or view related recorded sessions.

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Do you have suggestions for additional features or other ideas?  Please visit https://experience.dynamics.com/ideas/ to share and vote!



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