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Troubleshooting Power Platform Tools pac cli exception

Sometimes you may run into issues when running the Power Platform CLI, or pac cli. As an example, trying a simple pac auth create stopped working for me. The error produced was:

Sorry, the app encountered a non recoverable error and will need to terminate. The exception details have been captured and will be forwarded to the development team, if telemetry has been enabled. Exception Id: 10ff1f33-efd2-42f8-b5bf-701af0bd5972, Exception Type: System.ComponentModel.Win32Exception
The diagnostic logs can be found at: C:UsersCarldeSouzaAppDataLocalMicrosoftPowerAppsCLIMicrosoft.PowerApps.CLI.1.29.11toolslogspac-log.txt

I tried the usual troubleshooting:

  • Connecting to different orgs
  • Uninstalling and installing the Microsoft PowerApps CLI
  • Clearing app data located at  C:UsersAppDataLocalMicrosoftPowerAppsCLI
  • Ensuring I have the latest code through pac install latest
  • Restarting my computer

None of the above worked. Note my error came from the installation from the Power Platform Tools Windows MSI located here. So there were 2 other options as well:

  • Installing through dotnet tool install –global Microsoft.PowerApps.CLI.Tool
  • Installing through Visual Studio Code

I tried installing through dotnet tool:

This immediately resolved the issue, I was able to create an auth connection using the same command! This is obviously strange as the version of the CLI was the same.

Even though my issue was resolved, I was curious if the error would return going back to the Windows MSI.

I tried uninstalling through the dotnet tool (dotnet tool uninstall –global Microsoft.PowerApps.CLI.Tool) and reinstalling through the Windows MSI and the original error returned!

There’s a couple of other things that may be useful here. First, let’s say there was a bug with the version installed through dotnet tool. In this case, you can install a different/prior version of the pac cli, and this may resolve your issue:

dotnet tool install --version 1.29.10 --global Microsoft.PowerApps.CLI.Tool

And alternatively, you can use the Power Platform Tools extension inside VS Code to perform your actions (this also worked for me). This won’t work in a command prompt outside VS Code but maybe it will be enough to unblock you from working.

THANKS FOR READING. BEFORE YOU LEAVE, I NEED YOUR HELP.

 

I AM SPENDING MORE TIME THESE DAYS CREATING YOUTUBE VIDEOS TO HELP PEOPLE LEARN THE MICROSOFT POWER PLATFORM.

IF YOU WOULD LIKE TO SEE HOW I BUILD APPS, OR FIND SOMETHING USEFUL READING MY BLOG, I WOULD REALLY APPRECIATE YOU SUBSCRIBING TO MY YOUTUBE CHANNEL.

THANK YOU, AND LET’S KEEP LEARNING TOGETHER.

CARL

https://www.youtube.com/carldesouza

ABOUT CARL DE SOUZA
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