Power Platform
Power Apps
Power Automate
Power BI
Power Virtual Agents
Dataverse
AI Builder
Dynamics 365
Sales
Marketing
Customer Service
Field Services
Project Operations
Finance and Operations
Supply Chain
Retail Commerce
Business Central
HR
Microsoft 365
Microsoft Teams
Sharepoint
Office 365
Azure
Presenters:
Pranav Kumar Kumar.Pranav@microsoft.com
Meenu Laul meenulaul@microsoft.com
~
In Dynamics 365 Commerce, a call center is a type of channel that can be defined in the application. Defining a specific channel for your call center entities allows the system to tie specific data defaults and order processing defaults to sales orders created by a user of the call center channel. Find more information in this link Call center sales functionality – Commerce | Dynamics 365 | Microsoft Learn
~
~
DTT135EXT
~
Do you have suggestions for additional features or other ideas? Please visit https://experience.dynamics.com/ideas/ to share and vote!
