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Power Community

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Welcome to the leading global Microsoft training community for Dynamics 365, Power Platform, Azure and all things Microsoft 365 Business Applications & Automation! Every month we deliver free community bootcamp's as well as Microsoft Certification Training Courses. Power Community is the perfect place to launch your career and lead successful digital transformation projects with Microsoft Technologies.

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Add voicemail to your call queue management

Microsoft Dynamics 365 Customer Service now offers voicemail as part of its omnichannel engagement capabilities. Currently in preview, voicemail...
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Explore new options of ‘Copy link’ and ‘Manage Access’ to share individual CRM records in a jiffy!

In this blog, we are engaging with two new options introduced within Microsoft Dynamics 365 CRM, “Copy Link” and “Manage Access“. Before these options...

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