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Ramp Up Holiday sales with Gamification within Microsoft Dynamics 365 CRM

The holiday season is upon us, a time for twinkling lights, warm cheer, and… booming sales! But in this competitive landscape, how can you stand out and jingle all the way to the bank? Enter gamification within Microsoft Dynamics...

WhatsApp + Dynamics 365 CRM: Your Secret to Christmas Marketing Success

The holiday season is a busy time for businesses, and Christmas🎄 is no exception. With so much competition for consumers’ attention, it’s important to find effective ways to reach your target audience. That’s where WhatsApp4Dynamics comes in. WhatsApp4Dynamics integrates WhatsApp...

Jingle All the Way to Profits: Why Pre-Holiday Sales Are A Secret Weapon?

“Hey Mike, it’s almost 9:00 pm, don’t you wanna go home?”, Jim asked his fellow Sales Rep. “O Jim, At least you don’t ask me this question. You do know the pre-holiday rush, and, with my products at discounted...

Unveiling Dynamics 365 Customer Service Copilot: A Revolution in AI-Driven Customer Support

Microsoft’s groundbreaking AI capability, Copilot, is making waves across various Microsoft software, extending its prowess beyond Dynamics 365. Some features of Viva Sales Copilot, showcasing its ability to generate AI-driven email responses based on Dynamics 365 and Microsoft 365...

Streamlining Dynamics 365 Sales with Sales Copilot: A Step-by-Step Guide

In a recent article, I introduced you to the preview version of Sales Copilot for Dynamics 365 and walked you through the installation process. If you haven’t had a chance to read it yet, you can find the details...

Unleashing Productivity: A Dive into Dynamics 365 Sales with Copilot

Introduction In the ever-evolving landscape of Microsoft’s offerings, the Copilot feature has emerged as a game-changer, seamlessly integrating AI-powered productivity tools into our familiar Dynamics 365 Sales environment. This blog post explores the transformative capabilities of Copilot, providing personalized recommendations,...

Creating Sales Territories to Fuel Business Growth

‘It is the last week of November. We did not reach our sales targets this month as well. Is it a jinx? I cannot let my small business shut shop this easily’, Shelly thought to herself while scrolling on...

Improved Work order experience in Dynamics 365 Field Service

A new work order management interface is included in Dynamics 365 Field service release wave 2 of 2023. The new interface makes it easier to generate, manage, and schedule work orders. It also offers more information at a glance,...

A Roadmap for Supercharging Online Sales with Maps Integration within Microsoft Dynamics 365!

After a grueling day of work, Bree sank into her living room couch, exhausted from the demands of her sales career. While she thrived on the thrill of negotiation, the relentless travel and extended periods away from her family...

Enhanced User Experience with Dynamics 365 Field Service Mobile App (Preview)

Microsoft’s Dynamics 365 Field Service Mobile application allows users to work on tasks and resolve issues directly from their mobile devices and web browser applications. Microsoft recently launched a new user interface for the Dynamics 365 Field Service Mobile...
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