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CRM

WhatsApp within Dynamics 365 CRM: Improve Sales Conversion and Customer Experience!

Imagine a bustling electronics store named “TechHaven.” It is a small, family-owned business in the heart of the city. The store offers an impressive range of gadgets, from cutting-edge smartphones to state-of-the-art laptops. Despite their top-notch products, the owners,...

Empower Your Marketing Team with Dynamics 365 Marketing’s New Journey Creation Feature

In the fast-paced world of marketing, every minute counts. The ability to create effective customer journeys is crucial for delivering personalized experiences to your audience. However, not everyone on your team might have the technical expertise or the time...

Webinar: Ease Field Service Operations with Advanced Auto Scheduling, PCF- Detail Map Control, and more with Maplytics Fall 2023 Release

13Sep September 13, 2023 Webinar A rolling stone gathers no moss, similarly, a timely upgraded tool doesn’t stagnate growth. This is the driving philosophy adopted by Team Maplytics which presents an upgraded solution every few months. The upcoming release of Fall 2023...

Simplifying license management with auto-claim for Power Apps and licensing insights for Power Automate

Introducing auto-claim for Power Apps licenses: Simplifying license management for admins In line with our commitment to streamline license administration and empower customers to ensure compliance while optimizing their product investments, we’re...

Execute SSRS report using JavaScript in Dynamics 365 Field Service Mobile App

Microsoft’s Dynamics 365 Field Service Mobile app provides the ability to work on tasks and resolve issues from the mobile platform in online and offline modes. The technician can view their daily schedule, which includes details such as customer...

A Guide to Sending Real-Time Sales Alerts & Notifications to Selected Users in Dynamics 365 CRM

Businesses use Dynamics 365 CRM to manage their sales activities and customer relations. However, they use conventional communication channels for getting notified of sales activities/events, like when a new lead enters the CRM or when the client accepts the...

Geo-locating Dynamics CRM data for more Accurate Insights

Did you know that the first commercial use of Location Intelligence was in the Banking Sector in the 1980s? The first commercial GPS system was developed by the US military in the 1970s. The global location intelligence market is...

Unveiling New Dynamics 365 Field Service Features: Empowering Efficient Operations

In the rapidly evolving landscape of field service management, staying ahead of the curve is paramount. Dynamics 365 Field Service, a pioneering solution, continues to innovate and empower organizations with its latest set of features aimed at streamlining processes...

How to import Outbound Emails, Content Blocks, and Email Templates in Real-time Marketing

In this blog, we will learn how to import outbound Emails, Content blocks, and Email Templates into Real-time marketing. Currently, to work with real-time marketing we need to create new emails, content blocks, and templates which is time-consuming. So,...

Announcing the integration of Power Automate telemetry data with Azure Application Insights

Rakesh Krishnan, Principal Program Manager, Power Automate, Thursday, August 24, 2023 As organizations run more business-critical automation workloads on Microsoft Power Platform, it is critical to have deeper visibility into...
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Linking Emails to Contact Roles in Zoho CRM Deals

Zoho CRM deals often involve multiple contacts. Since it is important to track communications related to a Zoho CRM...
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