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Save personalized views of Customer Service dashboards as report bookmarks

With Microsoft Dynamics 365 Customer Service 2022 release wave 2, we've supercharged the humble bookmark. Now you can save views as report bookmarks. Get back to your personalized, filtered reports faster than a speeding bullet, no cape needed.Leap tall...

Customer Service voice support channel launches in the UK

Since the November 2021 launch in select geographic regions of the native voice channel in Microsoft Dynamics 365 Customer Service, we have been expanding worldwide to satisfy growing customer demand. We are proud to announce that we now support...
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Dynamics 365 Supply Chain Wave 2 Release

https://www.youtube.com/watch?v=uLHTyCwu6z8 In this video, we highlight new capabilities that will be released for Dynamics 365 Supply Chain Management in the 2022 Release Wave 2. These new capabilities will enhance the ability of organizations to build a resilient, sustainable supply chain...

Dynamics 365 Human Resources in 2022 release wave 2

https://www.youtube.com/watch?v=fZC81nsRjNg Overview of Dynamics 365 Human Resources 2022 release wave 2: https://learn.microsoft.com/en-us/dynamics365-release-plan/2022wave2/human-resources/dynamics365-human-resources/ What's new and planned for Dynamics 365 Human Resources Benefits management Benefits management supports various benefit options, including an easy-to-use employee experience that showcases your benefit offerings. FeatureEnabled forPublic previewGeneral availabilityUse bulk...

Field Service in 2022 release wave 2

https://www.youtube.com/watch?v=sB_k0Tpok60 Overview of Dynamics 365 Field Service 2022 release wave 2: https://learn.microsoft.com/en-us/dynamics365-release-plan/2022wave2/service/dynamics365-field-service/ 00:00 – Field Service 3:29 – Mixed Reality 5:37 – Connected Spaces 7:29 – Closing What's new and planned for Dynamics 365 Field Service Empower frontline workers Dynamics 365 Field Service empowers...

Customer Service in 2022 release wave 2

https://www.youtube.com/watch?v=LUMsRutA77c In this video, we highlight new capabilities that will be released for Dynamics 365 Customer Service in the 2022 Release Wave 2. These new capabilities will enhance the ability of organizations to ensure their service and operations always exceed...

Marketing in 2022 release wave 2

https://www.youtube.com/watch?v=Bt259-mywFU Overview of Dynamics 365 Marketing 2022 release wave 2: https://learn.microsoft.com/en-us/dynamics365-release-plan/2022wave2/marketing/dynamics365-marketing/ 00:00 – Introduction 04:50 – Viva Sales 05:30 – Viva Sales demo 09:19 – Customer Experience Platform 11:41 – Customer Experience demo 19:20 – Closing What's new and planned for Dynamics...

Dynamics 365 Sales 2022 Release Wave 2 Release

https://www.youtube.com/watch?v=XNZ5fP7GDug In this video, we highlight new capabilities that will be released for Dynamics 365 Sales in 2022 Release Wave 2. Dynamics 365 Sales continues to optimize the seller experience using data and AI to help sellers prioritize their work,...

Dynamics 365: 2022 release wave 2 plan

The Dynamics 365 and industry clouds release plan for the 2022 release wave 2 describes new features releasing from October 2022 through March 2023. You can either browse the release plan online or download the document as a PDF file. The PDF file also includes information...

Improve admin productivity with guided Customer Service channel setup and settings search

We recently announced the unified Customer Service admin center, which consolidates administration experiences across the Microsoft Dynamics 365 Customer Service suite. The unified admin center simplifies setup tasks with a step-by-step guided experience to help admins easily onboard customer...
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Outsource your Dynamics 365 CRM and Power Platform Development: 3 Reasons Why

Inogic specializes in outsourced development for Microsoft technologies like Dynamics 365 CRM, Azure Open AI, and Power Platform. Drawing...
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