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Winning sales sequences: A/B testing guide

In the Sales world, business success is often dependent upon effective communication with customers. One of the most common ways to reach out to customers is through email, making it essential to have effective email content. However, determining the...

Dynamics 365 Field Service Mobile: New multi-image attachment feature and tips to get the most out of Inspections

We’re excited to share some fantastic news for Android users who use Inspection in Dynamics 365 Field Service: you can now easily select multiple pictures for upload during Inspections! This is especially useful where users are capturing photos during...

Transforming Field Service with D365

Transforming field service operations is a critical objective for organizations seeking to enhance customer satisfaction and optimize service delivery. With the advent of advanced technologies, such as Microsoft Dynamics 365 (D365), businesses now have powerful tools to streamline their...

[Return to customer] Disposition code for sales return order in Microsoft Dynamics 365 finance and operations: Part-4

This is the part-4 of this blog series where I am going to explain about the next disposition code “Return to customer”. If you have not read previous blogs, you can read here: Part-1, Part-2, Part-3 Return to customer disposition code:...

[Scrap and Replace] Disposition code for sales return order in Microsoft Dynamics 365 finance and operations: Part-3

This is the Part-3 of this Disposition code for sales return order. You can view Part-1 and Part-2 Here. Now in this part I am going to talk about next disposition action which is Scrap and Replace, This disposition code...

[Scrap] Disposition code for sales return order in Microsoft Dynamics 365 finance and operations: Part-2

This is the Part-2 of the sales return order series where we are talking about disposition codes and its impact on inventory and financials. If you have not visited Part-1, the click here to read. Now in this blog we are...

Microsoft Playbooks Deprecation: Switch to Inogic Business Process Checklist for Scalable Sales Processes in Dynamics 365 CRM!

Sales processes are at the core of every business. Without them, companies would struggle to sell their products or services and grow their revenue. In today’s competitive market, it’s crucial for businesses to have scalable sales processes that can...

Disposition code for sales order in Microsoft Dynamics 365 finance and operations: Part-1

In this blog series we will see how sale return works, what is importance or disposition code from finance and inventory. Disposition Action: For each disposition code that you define, you must select a disposition action. The disposition action determines the...

How real-time analytics improve supervisor experiences in Customer Service

Real-time analytics are critical for organizations that want to stay on top of their contact center operations. The ability to see what’s happening in real-time, and to focus on the metrics that matter most, enables supervisors to identify and...
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The Total Economic Impact of Microsoft Teams as a Platform

Today, businesses seeking to improve efficiency and deliver on customer commitments are instead struggling with the challenge of stand-alone...
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