Setting up an Omnichannel Trial : Updated Version

I previously wrote a blog detailing how to set up an Omnichannel trial. This process has changed and I thought it would be good to demonstrate the latest method of creating a trial which will allow the testing of both Unified Routing and Omnichannel Voice without experiencing errors sometimes reported.

As you can see without much configuration and in a short amount of time, we are able to experience a lot of what makes Omnichannel special.

In my next blog, I’ll continue setting up my trial by creating a voice workstream with Azure Communication Services.

This post was originally published on this site