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Microsoft announces preview of new Copilot capabilities in Power Automate Process Mining

On August 1, we announced the general availability of Microsoft Power Automate Process Mining. Beyond further understanding their processes and identifying opportunities for optimization, customers will also be able to unlock recommendations for automations and solutions to address inefficiencies. Today, we’re excited to announce the availability of new Copilot capabilities in Power Automate Process Mining (in limited preview—US only). You can try it for free with a Power Automate trial license.

How Copilot is democratizing process mining

Identifying opportunities for automation or adoption of transformative technology, like generative AI, can be difficult without first understanding your process or having a clear way to prioritize investments. Power Automate Process Mining enables organizations to identify their inefficiencies and accelerate the digital transformation of their processes.

Now with Copilot in Power Automate Process Mining, reaching these insights is quick and easy, empowering everyone in your organization to make data-driven decisions. Copilot in Power Automate Process Mining helps you discover processes from your event logs and map attributes to the required data schema. Uncovering your top insights now only requires a quick exchange with Copilot, which iteratively works with you to answer questions on your data, and surfaces automatization or optimization recommendations. Copilot even surfaces one-click suggestions of other Copilots, passing along context of your process goals to get to automations and solutions faster.

Generative AI is transformational, and with Power Automate Process Mining, organizations can quickly pinpoint where to apply it first, second, and subsequently for maximum ROI. Having  Copilot in Power Automate Process Mining enables users to reduce time to value in achieving process excellence in their organization. It does this by first identifying the process and subsequently helping with data ingestion, uncovering the top process insights into the inefficiencies with provided one-click suggestions of other Copilot-assisted automations and solutions. The entire flow is powered by low-code and AI to drastically reduce both time and skills needed to tackle complex processes in your organization.

Watch Copilot in Power Automate Process Mining in action

The following video demonstrates the end-to-end use of Copilot in Power Automate Process Mining starting from process discovery to uncovering top areas for optimization, and handoff to other copilots to optimize processes.

  • Copilot in Power Automate Process Mining uses large language models to recognize attributes and data in your event log to aid with process identification and automapping to the required data schema. In our example, a procure-to-pay (P2P) process is identified directly from the event log stored in Azure Data Lake. Copilot then guides in mapping these attributes for analysis. Web portal for Process Mining, file selection highlighted with Copilot card describing the process as “Process discovered! The most likely process mining business process given the file headers and data is the Procure-to-Pay (P2P) process.Once the process is analyzed, Copilot can accelerate your journey by providing top insights on the bottlenecks and inefficiencies in the process. Without having to analyze the visual process map or variants, and without digging deep into the root cause analysis, you can identify process bottlenecks and the most important facts about your current process. Traditionally, it could take process analysts weeks or months to define a process, depict it, and then identify opportunities for automation. In our P2P process example, not only did Copilot identify that the longest variant of the process is a week longer than the second-longest variant, indicating that it is a high ROI area for optimization, but Copilot also flagged a compliance issue of purchase orders being created without purchase requisitions in place.

Desktop application representing a process map with activities and sequence lines of those activities. Copilot has summarized the top statistics for the process following the “Provide the top insights” prompt given to Copilot.

  • Copilot then identifies other Copilot experiences in your enterprise that can help deploy solutions and automations to achieve process excellence. In our P2P process example, Copilot has offered two suggestions to solve the bottleneck of purchase orders being created with purchase requisitions and causing churn for the business:
    • A Power Automate cloud flow that will send a Microsoft Teams alert any time this compliance issue arises which can be implemented by using Copilot in Power Automate.
    • An update to an existing Microsoft Power Apps app, created by using the P2P enterprise application template, to include a list of at-risk purchase orders that can be implemented using Copilot in Power Apps.

Desktop application representing a process map with activities and sequence lines of those activities. Copilot has surfaced recommendations for addressing bottleneck through a Power Automate “create a flow” card and an Power App “update your app” card

With the native integration of Power Automate Process Mining with Microsoft Power BI, users can track how implementation of optimizations impact process efficiency and other essential business metrics through custom Power BI reports and dashboards. These key performance indicators may be integrated as Goals in Power BI scorecards. Unlocking other powerful AI features like Power BI Q&A via natural language capability in Power BI enables business users across the organization to get answers from their data quickly.

Get started with Copilot

If you already have a Power Automate license, check out Copilot in Power Automate Process Mining preview by logging into the Power Automate portal. You can also try Power Automate Process Mining for free with the Power Automate trial license.

The preview of Power Automate Process Mining Copilot is available in the US and will roll out to other countries over the next several weeks.

Power Automate Process Mining is available for sale via all channels and in all regions where Microsoft Power Platform is currently sold. Please contact your Microsoft sales representative. For licensing information, please visit Overview of process mining and task mining in Power Automate.

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