Today, when I was Testing a feature in the Test Environment, found the below strange error in the Test environment and in the Dev environment there is no such issue in the code.
ReferenceError: Web resource method does not exist: XYZ.Case.OnLoad. However the closest object we found is XYZ.Case that contains these properties: GetEnvironmentVariableValue,SwitchBPF,OnPostSave. Please verify this object is not corrupt and is not an object of the same name defined elsewhere, such as another script.
at y._handleMethodNotExistError ( https://Xyz-cep-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:14:1218209) at y.execute ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:14:1216797) at https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:4:108242 at i ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:14:102724) at ne._executeIndividualEvent ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:4:108216) at ne._executeEventHandler ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:4:105034) at Object.execute ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:4:102225) at w._executeSyncAction ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:14:587365) at w._executeSync ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:14:587092) at w.executeAction ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:14:586874) at t.dispatch ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:14:592211) at Object.dispatch ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:14:853204) at Object.dispatch ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:14:591700) at dispatch ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/app.js?v=1.4.6623-2310.3:14:587908) at Ft ( https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/20.js?v=1.4.6623-2310.3:4:55315) at https://xyz-ce-test.crm6.dynamics.com/uclient/scripts/26.js?v=1.4.6623-2310.3:4:59919 Error Details: Event Name: onload Function Name: XYZ.Case.OnLoad Web Resource Name: xyz_ce/incident.js Solution Name: XYZBaseSolution Publisher Name: xyz
I did the below things to troubleshoot this issue,
and everything was looking good and nothing changed, but still issue was coming in Test.
Finally, I have opened the Case Form and clicked on the custom method configured on
Event, there was strange error message (some out of the box Read error message and some how, this file has corrupted.) and due to this script was not running as expected in the Test environment. On Load
Removed the custom method which was giving the Read error on click of it, configured on
. Clicked on On Load . Save and Publish
Added the same method back again to the
Event and clicked on On Load , and deleted the Save and Publish browser cache and it started working without any issue.
Only thing to remember is needed to remove the Unmanaged layer on the form in the Test environment, before the next deployment to Test.
Hope you have followed my article and resolved this issue.
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