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Overview of Dynamics 365 Field Service 2022 release wave 2: https://learn.microsoft.com/en-us/dynamics365-release-plan/2022wave2/service/dynamics365-field-service/
00:00 – Field Service
3:29 – Mixed Reality
5:37 – Connected Spaces
7:29 – Closing
What’s new and planned for Dynamics 365 Field Service
Empower frontline workers
Dynamics 365 Field Service empowers frontline workers with new capabilities that boost service productivity.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Save time with mobile usability enhancements | Users by admins, makers, or analysts | – | – |  Oct 3, 2022 |
Optimize service operations
Dynamics 365 Field Service features empower organizations to enable and manage capabilities that drive process management and automation.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Manage work order costs using not-to-exceed function | Users by admins, makers, or analysts | – | – | Jan 2023 |
| Organize your service operations using trades | Users by admins, makers, or analysts | – | – | Jan 2023 |
Resource scheduling
Dynamics 365 Field Service resource scheduling features include key enhancements on bookings, scheduling, and resource optimization capabilities.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Bing Maps disabled by default for EU regions | Admins, makers, marketers, or analysts, automatically | – | – | Oct 1, 2022 |
| New schedule board is now default for all deployments | Users, automatically | – | Aug 1, 2022 | Oct 1, 2022 |
| Avoid overlapping bookings with Resource Scheduling Optimization | Admins, makers, marketers, or analysts, automatically | – | – | Oct 2022 |
