Power Community

Power Community

Dynamics 365 Sales 2022 Release Wave 2 Release

In this video, we highlight new capabilities that will be released for Dynamics 365 Sales in 2022 Release Wave 2. Dynamics 365 Sales continues to optimize the seller experience using data and AI to help sellers prioritize their work, blending business and productivity tools to meet sellers where they are and driving in-the-moment collaboration experiences so that every seller can engage with their colleagues and customers efficiently, reclaiming their time and being more productive.

Get the most out of Dynamics 365 Sales View all capabilities included in this release: https://aka.ms/Plan/2022RW2/Sales

Product updates Stay up to date on latest product updates: https://aka.ms/Updates/Sales

What’s new and planned for Dynamics 365 Sales

Conversation intelligence

Conversation intelligence lets your sales teams capture customer interactions, automatically transcribe calls, analyze content, and deliver insights.

FeatureEnabled forPublic previewEarly access*General availability
Capture every customer interaction to provide real-time insights and action itemsUsers by admins, makers, or analystsJan 2023Mar 2023
Correlate conversation style to business outcomes for more effective sellingUsers by admins, makers, or analystsJan 2023Mar 2023
Get tips and suggestions while on a call with customerUsers by admins, makers, or analystsJan 2023Mar 2023
Use AI-powered insights to guide your customer conversationsUsers by admins, makers, or analystsJan 2023Mar 2023

Forecasting and pipeline intelligence

Provide sales teams with predictability to their revenue forecasts, and a workspace that provides comprehensive views and insights into their sales pipeline.

FeatureEnabled forPublic previewEarly access*General availability
Override column headers in the forecast gridAdmins, makers, marketers, or analysts, automaticallyJan 2023

Reporting

Quick and easy access to comprehensive and standardized Dynamics 365 Sales product usage insights.

FeatureEnabled forPublic previewEarly access*General availability
Access comprehensive and standardized Sales product use insights quickly, easilyUsers by admins, makers, or analysts Jun 15, 2022Nov 2022
Track your progress using seller dashboardUsers by admins, makers, or analystsMar 2023

Sales accelerator and process automation

Guide sellers with predictive analytics and process automation in a single workspace to close more deals.

FeatureEnabled forPublic previewEarly access*General availability
Engage with your customers using SMSUsers by admins, makers, or analystsJan 2023
Customizable worklist cards for right contextual information to the sellerUsers, automatically Aug 1, 2022 Oct 3, 2022
Enhanced sequence creation experience with new designerUsers, automatically Aug 1, 2022 Oct 21, 2022
Use sequences and Up next with any form, and empower sellers to create sequencesUsers, automatically Aug 15, 2022 Oct 21, 2022
Improve customer engagement by identifying duplicate leads and contactsUsers by admins, makers, or analystsNov 2022
Improve sales processes using A B testing in sequencesAdmins, makers, marketers, or analysts, automaticallyJan 2023
Improve assignment accuracy using segment priorityAdmins, makers, marketers, or analysts, automaticallyMar 2023
Coach sellers with manager dashboards and improve seller efficiency with seller KPIsUsers by admins, makers, or analysts Dec 3, 2021Jan 2023
Guide sellers to work simultaneouslyAdmins, makers, marketers, or analysts, automaticallyFeb 2023
Improve lead engagement rates with validated emailsUsers by admins, makers, or analystsOct 2022Mar 2023
Improve process efficiency using sequence insightsAdmins, makers, marketers, or analysts, automaticallyFeb 2023To be announced

Teams and Outlook collaboration

Enable sellers to be productive from wherever they are with Dynamics 365 integrations between Microsoft Teams and Outlook.

FeatureEnabled forPublic previewEarly access*General availability
Microsoft Viva SalesUsers by admins, makers, or analysts Aug 1, 2022 Oct 3, 2022

- Advertisement -spot_img

LEAVE A REPLY

Please enter your comment!
Please enter your name here

- Advertisement -spot_img
- Advertisement - Advertisement

Latest News

SharePoint Roadmap Pitstop: November 2022

Gobble, gobble - time to gobble up all the updates that landed for SharePoint and related tech in the...

More Articles Like This

- Advertisement -spot_img