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2021 release wave 1 plans for Dynamics 365 and Power Platform now available

Today, we published the 2021 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that are planned to be released between April 2021 and September 2021. This first release wave of...

Fraud trends part 3: fraud in the food service industry

In this blog series we are exploring the latest fraud related events and issues on the rise in our digitized world. The first installment in the series explored account takeovers (ATO) and the $7 billion yearly loss affecting even...

Forget about forgetting with the latest update to action items in conversation intelligence

As the world of sales is increasing its adoption of digital transformation, we are looking for ways to help boost your sales teams’ productivity and give them tools, like conversation intelligence, that help them focus on winning deals without...

3 Tips for Creating Intelligent Fraud Management Workflows

Today's continuous growth of e-commerce sales drives the need for a stronger focus on fraud detection and protection. To meet demand and stimulate growth it's become crucial to keep fraud and operational costs low by streamlining business processes. Automating...

How healthcare organizations can share information securely

With the global disruption of the pandemic, healthcare organizations are particularly challenged to promote telehealth services and engage patients and providers while adhering to strict compliance and security regulations. Marketing automation and customer relationship management (CRM) tools such as...

Unify ecosystem-wide data with a flexible customer data platform

In today's digital economy, delivering an exceptional customer experience across every touchpoint has quickly become a competitive differentiator. Most organizations realize if they hope to remain successful they must effectively leverage the vast amounts of data available to them...

Prepare for dimension table changes in Financial Dimension Framework

Effective December 1, 2020, for all 10.0+ versions of Dynamics 365 Financial Dimension Framework we are preventing deletion from the following Dimension tables: DimensionAttribute DimensionAttributeValue DimensionAttributeSet DimensionAttributeSetItem DimensionAttributeValueSet DimensionAttributeValueSetItem DimensionAttributeValueCombination DimensionAttributeValueGroupCombination DimensionAttributeValueGroup DimensionAttributeLevelValue This change is applied directly in the database and follows the same business logic that is used...

Realize cost savings for SMBs with Dynamics 365 Business Central

A new Total Economic Impact (TEI) from Forrester Consulting outlines the cost savings and business benefits enabled by migrating from Microsoft Dynamics NAV and Microsoft Dynamics GP to the Microsoft Dynamics 365 Business Central cloud. Cloud-based business management solutions have...

Accelerate implementations with the expanded FastTrack for Dynamics 365

Today, more than ever, your organization needs to adapt to changing business conditions with incredible speed and efficacy. Whether you're shifting to digital sales or streamlining your supply chain, Dynamics 365 plays a pivotal role in digital transformation initiatives...

Electronic invoicing add-on (preview) expands capabilities for Dynamics 365 business applications

There are a number of reasons for companies to use electronic invoicing instead of paper documents, such as maintaining compliance, being able to adapt quickly to changing regulations, and reducing manual errors not to mention reducing costs and speeding...
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The evolution of retail store into an experience center

With more and more customers looking to digital channels for product information, feedback, and insights, the role of the...
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