Dynamics 365 Community

Businesses use Dynamics 365 CRM to manage their sales activities and customer relations. However, they use conventional communication channels for getting notified of sales activities/events, like when a new lead enters the CRM or when the client accepts the...

One of the cost of using generative AI is an environmental one. With data centres around the world already accounting for one percent of the world’s greenhouse gas emissions, this will only increase with the use of generative AI....

Discussing how to generate Excel documents in Dynamics 365 CRM using a non-documented “RenderTemplate” request. We also explore its uses in the native CRM environment, while overcoming sandbox isolation mode limitations within HTTP web requests. We also provide JSON...

Did you know that the first commercial use of Location Intelligence was in the Banking Sector in the 1980s? The first commercial GPS system was developed by the US military in the 1970s. The global location intelligence market is...

“Any sufficiently advanced technology is equivalent to magic”- Arthur C. Clarke Microsoft’s additions to its enhancements of technology Waves are designed to resolve client pain points further. Integrated search providers, enabled as filters to speedily filter the knowledge articles are...

In the rapidly evolving landscape of field service management, staying ahead of the curve is paramount. Dynamics 365 Field Service, a pioneering solution, continues to innovate and empower organizations with its latest set of features aimed at streamlining processes...

In a digital age where mobility and agility are paramount, mobile apps have transitioned from being a luxury to a necessity, revolutionizing modern business operations. Among these transformative tools, the Dynamics 365 CRM Mobile App and Power Apps have...

25Aug August 25, 2023 Features Charles, the Senior Sales Manager was sipping his green tea and looking out of his cabin window when he heard a desperate knock on his office door. It was his favorite field sales rep, Sam. “What’s the...

25Aug August 25, 2023 Features Charles, the Senior Sales Manager was sipping his green tea and looking out of his cabin window when he heard a desperate knock on his office door. It was his favorite field sales rep, Sam. “What’s the...

In this blog, we will learn how to import outbound Emails, Content blocks, and Email Templates into Real-time marketing. Currently, to work with real-time marketing we need to create new emails, content blocks, and templates which is time-consuming. So,...