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Field Service Revolution: Unleashing Efficiency with Integrated Maps within Dynamics 365 CRM

The field service industry thrives on one core principle of efficiency. Whether you manage electricians repairing power lines, plumbers fixing leaky faucets, or sales representatives pitching new products, a smooth-running field operation is essential for success. However, traditional field service...

#01 – Getting started with Copilot Studio – Building your first Copilot

In the next few blog posts in this series, I will be talking all about Microsoft Copilot aka Power Virtual Agent from beginner to advanced topics, you might see longer posts but you don’t require any prerequisite knowledge on...

Heidelberg Materials leverages Integrated Maps within Dynamics 365 for Sales Optimization

For over 150 years, Heidelberg Materials has been a cornerstone of global construction, providing essential building blocks for houses, infrastructure, and commercial developments. Operating in over 50 countries with a workforce exceeding 51,000, they are a true industry leader....

Enhancements to ‘Focused View’ and its usage within Dynamics 365

Introduction: In the dynamic landscape of sales and marketing, the ability to effectively manage leads is a cornerstone of success. Yet, as businesses grapple with a multitude of tasks and data streams, maintaining clarity and focus in lead management can...

Webinar: Supercharge Field Sales Team with Maps integrated within Dynamics 365 CRM

10Apr April 10, 2024 General The more you share, the more you open your horizons, to think more and create more! Following Maplytics’ tradition of exploring, visualizing, and building something new, we are back with helpful nitty-gritty in the application. Here is a...

Copilot Copilot Copilot – Differences between the Service Copilots

In March 2023, Microsoft announced M365 Copilot – a suite of copilots which infused their popular office applications with generative AI. For e.g. Within Outlook – users would be able to summarise emails and also use generative AI to create...

Utilize the Power of Prebuilt Business Card Reader Model in Microsoft Power Automate

AI Builder in Microsoft Power Automate makes tasks easier for everyone. It lets you use prebuilt AI models to understand forms, recognize things in pictures, sort out text, make guesses, and understand people’s feelings from what they write. It’s...

A Guide for Mind Map visualization of Dynamics 365 CRM Record Relationships

Businesses using Dynamics 365 CRM for managing their sales processes amass a lot of customer information in CRM. However, raw data is only as valuable as our ability to understand it. This is also true in the case of...

Using Bulk Operations messages – #01 (Plugins)

Well, this could be a very interesting post as we talk about optimizing the Dataverse performance using bulk operation messages and too using Dataverse plugin customizations but wait, this post is not complete. Let’s dig into this feature by...

How do you deal with overlapping data labels in Power BI…? – Quick Tip

Hi Folks, This post is a tip which I have implemented in my one of my projects which can help to improve your Power BI Reports accessibility. Enabling data labels is a great way to show the numbers in the visual But...

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6 User-Friendly steps to connect Dynamics 365 CRM with Mailchimp – Effortless Integration!

As a CRM user, you understand the importance of managing customer relationships effectively. But what about integrating your marketing...
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