Dynamics 365 Community
Customer Engagement
A Guide to Sending Real-Time Sales Alerts & Notifications to Selected Users in Dynamics 365 CRM
Businesses use Dynamics 365 CRM to manage their sales activities and customer relations. However, they use conventional communication channels for getting notified of sales activities/events, like when a new lead enters the CRM or when the client accepts the...
AI Builder
The Environmental Cost of Generative AI
One of the cost of using generative AI is an environmental one. With data centres around the world already accounting for one percent of the world’s greenhouse gas emissions, this will only increase with the use of generative AI....
Power Platform
Navigating the ‘RenderTemplate’ Request using HTTP Web Request
Discussing how to generate Excel documents in Dynamics 365 CRM using a non-documented “RenderTemplate” request. We also explore its uses in the native CRM environment, while overcoming sandbox isolation mode limitations within HTTP web requests. We also provide JSON...
Customer Engagement
Geo-locating Dynamics CRM data for more Accurate Insights
Did you know that the first commercial use of Location Intelligence was in the Banking Sector in the 1980s? The first commercial GPS system was developed by the US military in the 1970s. The global location intelligence market is...
Dynamics 365
A procedure illustration for enabling the integrated search providers as filters for enhanced knowledge search in Dynamics 365
“Any sufficiently advanced technology is equivalent to magic”- Arthur C. Clarke
Microsoft’s additions to its enhancements of technology Waves are designed to resolve client pain points further. Integrated search providers, enabled as filters to speedily filter the knowledge articles are...
Dynamics 365
Unveiling New Dynamics 365 Field Service Features: Empowering Efficient Operations
In the rapidly evolving landscape of field service management, staying ahead of the curve is paramount. Dynamics 365 Field Service, a pioneering solution, continues to innovate and empower organizations with its latest set of features aimed at streamlining processes...
Customer Engagement
Enhancing Mobile Productivity: Exploring Dynamics 365 CRM Mobile App with Power Apps
In a digital age where mobility and agility are paramount, mobile apps have transitioned from being a luxury to a necessity, revolutionizing modern business operations. Among these transformative tools, the Dynamics 365 CRM Mobile App and Power Apps have...
Customer Engagement
Easily Manage Your Outlook Calendar Events with Auto Scheduling in Dynamics 365 CRM Maps
25Aug
August 25, 2023
Features
Charles, the Senior Sales Manager was sipping his green tea and looking out of his cabin window when he heard a desperate knock on his office door. It was his favorite field sales rep, Sam. “What’s the...
Customer Engagement
Easily Manage Your Outlook Calendar Events with Auto Scheduling in Dynamics 365 CRM Maps
25Aug
August 25, 2023
Features
Charles, the Senior Sales Manager was sipping his green tea and looking out of his cabin window when he heard a desperate knock on his office door. It was his favorite field sales rep, Sam. “What’s the...
Marketing
How to import Outbound Emails, Content Blocks, and Email Templates in Real-time Marketing
In this blog, we will learn how to import outbound Emails, Content blocks, and Email Templates into Real-time marketing. Currently, to work with real-time marketing we need to create new emails, content blocks, and templates which is time-consuming. So,...
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How to transform work with plugins for Microsoft 365 Copilot and AI apps
With Microsoft 365 Copilot, people now have access to a next-gen AI assistant that can alleviate digital debt while...