Dynamics 365 Community
Improve customer loyalty and reduce fraud with Nuance Gatekeeper
Nuance Gatekeeper is a biometric authentication and fraud prevention technology that can be integrated with Microsoft Dynamics 365 Customer Service. It offers a streamlined verification process that allows contact centers to identify customers through natural conversation without relying on...
Dynamics 365 Business Central and .NET 6
The upcoming Dynamics 365 Business Central 2023 Wave 1 version introduces an important server change: the NST server now runs on .NET 6. This is a huge improvement to the entire platform expecially in terms of performances and resource...
Microsoft Release 2023 Wave 1: Form creation and management in Real-Time Marketing – Part 2
In our previous blog, we saw how we can create an advanced form in Real Time Marketing. This blog will be a continuation of the same. Here, we will see how we can manage a form. Edit a Live form: ...
[Solved] We’re having trouble communicating with the server – Event management registration Emulate payment
While Clicking Emulate Payment in Event Registration screen for demo marketing event, you can get below error. “We’re having trouble communicating with the server.” Check the resolution below. Resolution To resolve this add an Event Administration Settings record as...
Event Planning in Dynamics 365 Marketing
Event Planning is a very important module in Dynamics 365 Marketing. In event planning you can manage Events, Participants, Venue, Logistics & Sponsors. Below diagram gives a full picture of event management practice. The Event Management module includes many...
Expense Deferrals [Purchase accruals] with Invoice journal [Non PO] using subscription billing in Microsoft Dynamics 365 finance and operations: Part-7
Managing purchase accruals has been a difficult task in Microsoft dynamics though we have accrual scheme but that doesn’t provide better reporting and control over accrual schedule. Now this has been resolved using the new module subscription billing and in...
How we can use GPT-4 to continually improve AI models in Dynamics 365 and Power Platform
Across Dynamics 365, Power Platform, and Viva Sales, we've introduced, and will continue delivering, a cascade of AI capabilities to help businesses and individuals achieve more. Earlier this month, we announced Dynamics 365 Copilot, a collaboration with OpenAI that uses...
Dynamics 365 Finance and Operations extends out-of-the-box country coverage in Latin America
Our customers run Dynamics 365 Finance and Operations applications globally and must meet multiple tax compliance and other regulatory and local business practice requirements (we call them localizations). These requirements are complex and change frequently, especially in many countries...
Configure the Right Subscription-Based Pricing Model for Your Product within Microsoft Dynamics 365 CRM!
Subscription-based pricing models have become increasingly popular among organizations across the globe because they give businesses several benefits, including predictable revenue, increased customer retention, lower customer acquisition costs, ongoing customer feedback, and flexibility. Jack is a salesperson at Briton Tech,...
Archive inventory transactions in Microsoft Dynamics 365 finance and operations
Over time, the inventory transactions table (InventTrans) will continue to grow and consume more database space. Therefore, queries that are made against the table will gradually become slower. This article describes how you can use the Inventory transactions archive feature to...
How to Enable the Modern Controls (Preview feature) in the Canvas Apps?
Modern controls are the new set of controls that are designed by Microsoft, and they are quicker and simpler...