Dynamics 365 Community
Dynamics 365 Community
Microsoft Dynamics 365 at Gartner Supply Chain Symposium Xpo™︎ 2022
Although the pandemic exposed our supply chain fragilities, there are other factors that will continue to disrupt our supply chains for the foreseeable future. Geopolitical tensions between world superpowers are forcing companies to change how they trade, source, and...
Dynamics 365 Community
Ask Microsoft Anything | Dynamics CRM to cloud migration
Presenters:
Arthur Chagonda - Senior FastTrack Solutions Architect
Pravin Kumar Solipeta - Senior Program Manager
Sanjeev Kumar - Senior Program Manager
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On-premises Dynamics CRM customers have some important...
Dynamics 365 Community
Microsoft Dynamics 365 at Gartner CFO & Finance Executive Conference
This June 6 to 7, 2022, we are excited to attend and exhibit in person at the Gartner CFO & Finance Executive Conference. The conference provides a forum where leading finance professionals gather to network, share best practices, and prepare their...
Dynamics 365 Community
3 reasons to not delay your migration to Dynamics 365 in the cloud
The "changing technology landscape" has become a common trope when discussing the cloud. I understand whyit helps contextualize the disruption and advancement we're experiencing. But you know as well as I do, this "change" has happened. The on-premises solutions...
Customer Insights
Enrich customer insights with affinity levels and share of voice
Enriched profiles in Microsoft Dynamics 365 Customer Insights help you understand your customers' brand and interest affinities so that you can provide the hyper-personalized experiences across touchpoints that today's customers seek. Brand and interest affinity insights are based on...
Customer Engagement
Improve CSAT by connecting customers to agents using automatic assignment in unified routing
Automatic assignment of incoming service requests is one of the most powerful capabilities of unified routing, benefiting customers as well as agents and management. A common customer pain point is waiting for a long time to reach an agent,...
Dynamics 365 Community
What’s New in SCM – Microsoft Dynamics Blog
SBX - RBE Personalized Column Equal Content Card
...
Dynamics 365 Community
Dual write | Party & Global Address Book | May 11-12, 2022
Presenters:
Vince Angeloni - Senior FastTrack Solutions Architect
Harsh Birla - Senior R&D Solutions Architect
Corina Balan - Senior Program Manager
Priyanka Sinha - Senior Program Manager
Toby James...
Dynamics 365 Community
Planning for License Transition with the Dynamics 365 License Transition Guide | May 18, 2022
Presenters:
Kimberly Fain - Senior Program Manager
Reed Wolfe - Principal Program Manager
Katie Haveles - Principal FastTrack Solutions Architect
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The purpose of this tech talk is to provide a walkthrough and additional...
Dynamics 365 Community
Preparing for Finance and Operations Service Protection API Limits | May 17, 18 2022
Presenters:
Jared Hall - Principal Program Manager
Rahul Agarwal - Principal Software Engineering Manager
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Service protection API limits will soon be applied in Finance and Operations apps environments to...
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